Assistant Manager & Business Control

Trendcell; Selangor; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading grocery delivery service in Malaysia is looking for a proactive professional to manage initiatives regarding governance, risks, and controls. Responsibilities include ensuring SOX compliance, coordinating audits, and leading process improvement projects. Ideal candidates have a Bachelor's degree in Accounting or Finance and 3–5 years of relevant experience. Familiarity with SOX requirements and prior retail experience are advantageous. The role requires strong communication skills and the ability to manage multiple priorities effectively.

Qualifications

• Minimum 3–5 years of professional experience in internal audit, SOX compliance, or process improvement roles.
• Familiarity with SOX compliance requirements and related documentation.
• Prior experience in the retail industry is a plus.

Responsibilities

• Act as primary liaison for SOX-related matters.
• Maintain and update SOX documentation.
• Support internal stakeholders in developing remediation action plans.
• Lead process improvement projects and initiatives.
• Collaborate with stakeholders on policies and SOP reviews.

Skills

Analytical thinking

Problem-solving

Interpersonal skills

Communication skills

Project management

Proficiency in Google Workspace

Proficiency in Microsoft 365

Data analytics tools

Education

Bachelor’s degree in Accounting, Finance, or Business Administration

Tools

Power BI

Tableau

SQL

Job description

About Jaya Grocer:
Jaya Grocer is an affiliate of Grab, Southeast Asia’s leading superapp. To bring the convenience of on-demand grocery delivery to more consumers in Malaysia, we are dedicated towards building a strong team that is aligned with our goals. At Jaya Grocer, team collaboration and dedication is what we require to deliver quality products and service to our consumers and customers.

Our Vision:
Our goal is to become the leading online-to-offline (O2O) retailer, leveraging our omnichannel strength to provide our customers with a rewarding, fulfilling, and exciting experience. Our goal is for customers to say “I can get what I want whenever I need it”. We aim to achieve this through offering high-quality yet affordable goods, facilitating seamless cashless checkouts, loyalty membership via GrabRewards and introducing our private label with "Grab Signatures."

Our Mission:
· Provide a diverse variety of High Quality and Fresh Produce
· Offer attractive Best Value Pricing
· Ensure customers have the Best Shopping Experience
· To grow the business through successful Collaboration and Partnerships
· Practice the Values of Jaya Grocer every single day

These Values form the foundation of our organisation and should be lived by each of us, as they are a part of our DNA. So, if you fit the profile and are able to contribute towards our goals, join us!

Get to know the role:

We are seeking a highly skilled and proactive professional to lead and manage initiatives focused on governance, risks, and controls across the organization. This role requires a strong background in project management, with an emphasis on executing and monitoring tasks related to SOX compliance, internal audit coordination, process improvement, and policy development

Key Responsibilities:

SOX (Business Processes) Compliance and Audit

Act as the primary liaison between internal and external stakeholders for SOX-related matters, ensuring efficient communication and coordination.

Maintain and update SOX documentation, including Process Flowcharts, Narratives, and Risk Control Matrix (RCM) to ensure alignment with current practices and compliance requirements.

Coordinate and manage the timely collection, review, and submission of supporting documents requested by auditors.

Collaborate with the SOX team to strategize and implement measures that ensure compliance with SOX requirements.

Internal Audit

Serve as the main liaison to coordinate communication and facilitate document requests between internal auditors and internal stakeholders.

Support internal stakeholders in understanding and addressing audit observations, ensuring alignment and acceptance of findings.

Assist internal stakeholders in developing and implementing remediation action plans to address audit findings.

Process Improvement Projects / Initiatives

Lead or support process improvement projects initiatives

Initiate meetings with stakeholders to understand project objectives and gather information, requirements, and expectations.

Align expectations of stakeholders and assign roles and responsibilities to ensure smooth project execution.

Monitor project progress, identify risks, and provide regular updates to stakeholders involved.

Policies, Guidelines, and SOP

Collaborate with stakeholders to develop, review, and formalise policies, guidelines, and standard operating procedures (SOPs).

Initiate periodic reviews of existing policies, guidelines, and SOPs to ensure relevance and compliance with organizational goals and regulatory requirements.

Provide recommendations and guidance to stakeholders on policy updates and improvements.

Skills and Attributes

Strong analytical thinking and problem-solving abilities with attention to detail

Strong interpersonal and communication skills

Self-motivated to manage tasks and projects with minimal supervision.

Strong understanding of business processes, workflows, and internal controls

Familiar with SOX compliance requirements and related documentations such as Process Flowcharts, Narratives and Risk & Control Matrix (RCM)

Familiar with accounting standards (e.g., GAAP, IFRS) and financial reporting processes.

Project management skills and ability to handle multiple priorities

Proficiency in productivity tools (Google Workspace, Microsoft 365) and data analytics tools (e.g., Power BI, Tableau, SQL) is an added advantage.

Excellent written and verbal communication skills in English

You should have:

Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.

Minimum 3–5 years of professional experience in internal audit, SOX compliance, or process improvement roles

Prior experience in the retail industry is a plus.