Assistant Hotel Manager: Lead Teams & Guest Experience

DUADAYA HOTELS & TRAVEL SDN BHD; Kajang Municipal Council; On-site; MYR 20,000 - 100,000; Full time

Job summary

A hotel management company in Kajang is seeking an Assistant Manager to support daily operations at The Loft Plaza Hotel. This role involves supervising staff, handling guest complaints, and managing budgets. The ideal candidate will have 1-3 years of experience in the hotel industry, and fluency in English and Bahasa Malaysia is required. This full-time position offers a salary range of RM 2,400 to RM 3,000 per month along with additional benefits including annual leave and incentives.

Benefits

EPF & Socso Contribution

Annual Leave & MC

Incentive Monthly

Basic Salary + Allowance

Qualifications

• 1-3 years of experience in the hotel industry.
• Fluent in English and Bahasa Malaysia.
• Malaysians Only preferred.

Responsibilities

• Supervise and evaluate staff performance.
• Handle guest complaints effectively.
• Manage budgets and administrative tasks.
• Ensure compliance with health and safety standards.

Skills

Staff supervision

Guest complaint handling

Budget management

Health and safety compliance

Education

SPM - Diploma in Tourism or Perhotelan

Job description

A hotel management company in Kajang is seeking an Assistant Manager to support daily operations at The Loft Plaza Hotel. This role involves supervising staff, handling guest complaints, and managing budgets. The ideal candidate will have 1-3 years of experience in the hotel industry, and fluency in English and Bahasa Malaysia is required. This full-time position offers a salary range of RM 2,400 to RM 3,000 per month along with additional benefits including annual leave and incentives.