Application Maintenance/Production Support (L3), Core Banking

Sperton Global AS; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled software developer to manage end-to-end software development and support. In this role, you will focus on production fixes, quality assurance, and collaborating with stakeholders to enhance software functionality. You will be the technical focal point for incident management and will work closely with third-party vendors to ensure timely code fixes. If you have a strong background in banking IT and are proficient in IBM AS400 and RPG, this is a fantastic opportunity to contribute to process improvements in a dynamic environment.

Qualifications

• Minimum 6 years' experience in Banking/IT required.
• Proficient in IBM AS400, RPG, and Agile methodologies.

Responsibilities

• Manage software development and support, focusing on L3 production fixes.
• Collaborate with stakeholders to prioritize problem remediation.

Skills

Banking/IT experience

Service management

Problem-solving

Agile methodologies

Education

Degree in Computer Science

Degree in Engineering

Tools

IBM AS400

RPG

CL programming

ALDON

Silverlake banking software

Job description

Job Responsibilities

• Manage end-to-end software development and support, focusing on L3 production fixes.
• Handle analysis, design, implementation, testing, and issue resolution.
• Ensure quality assurance aligned with the Bank's software delivery methodology.
• Act as the technical focal point for incident, problem, and knowledge management.
• Provide comprehensive support to internal customers and resolve issues efficiently.
• Oversee third-party vendors and integration partners for timely code fixes.
• Optimize and maintain software functionality while recommending improvements.
• Conduct root cause analysis, review code, and perform unit testing.
• Collaborate with stakeholders to prioritize problem remediation.
• Contribute to process improvements in tools, methods, and governance.

Job Requirements

• Minimum 6 years' experience in Banking/IT.
• Proficient in IBM AS400, RPG, CL programming, and ALDON.
• Strong knowledge of SDLC or Agile methodologies.
• Experience in service management/production support.
• Familiarity with Silverlake banking software suite.
• Degree in Computer Science, Engineering, or related field (certifications are a plus).