Air Logistics Operational Care Specialist, Healthcare

Kuehne & Nagel; Sepang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global logistics leader is seeking an Air Logistics Operational Care Specialist in Selangor, Malaysia. This role involves managing airfreight shipments, ensuring compliance with regulations, and collaborating with various teams to enhance efficiency. The ideal candidate should have over 2 years of experience in Freight Forwarding and possess strong organizational, analytical, and communication skills. Join a diverse environment where your work contributes to critical logistics solutions.

Qualifications

• Over 2 years of airfreight experience in Freight Forwarding.
• Strong organizational, analytical, and problem-solving skills.
• Proactive and service-oriented mindset with effective communication.

Responsibilities

• Manage and coordinate airfreight shipments accurately and on time.
• Execute bookings, prepare documentation, and monitor shipments.
• Collaborate with teams to ensure smooth operations.

Skills

Freight Forwarding

Organizational skills

Analytical skills

Problem-solving

Communication skills

Teamwork

Time management

Job description

Air Logistics Operational Care Specialist, Healthcare

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

How you create impact

• Manage and coordinate airfreight shipments accurately and on time, ensuring all customer transit time and service requirements are met.

• Execute bookings, prepare documentation, and monitor shipments from start to finish — proactively handling any deviations.

• Collaborate closely with Customer Care, Gateway, Warehouse, Customs, and Optimization teams to ensure smooth and compliant operations.

• Secure capacity and competitive buy rates with carriers or partners through KN gateways.

• Ensure compliance with all air transport regulations, KN standards, and industry guidelines.

• Drive process improvement and system optimization initiatives to enhance efficiency and visibility.

• Support account implementation and the transition from sales to operations, ensuring a seamless customer experience.

What we would like you to bring

• Background in Freight Forwarding, ideally with over 2 years of airfreight experience.

• Strong organizational, analytical, and problem‑solving skills with keen attention to detail.

• A proactive, service‑oriented mindset and the ability to work effectively under pressure.

• Excellent communication and teamwork skills when dealing with internal and external partners.

• Solid time management and ability to coordinate multiple priorities in a fast‑paced environment.

What’s in it for you

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

Who we are

Logistics shapes everyday life – from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life‑saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.