Agency Development Specialist

Zurich 56 Company Ltd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading insurance company in Kuala Lumpur is seeking an Agency Development Specialist to support sales operations, develop management information, and enhance customer service efficiency. The ideal candidate will have a Bachelor's degree in a relevant field and at least 3 years of experience in agency development or sales support. Excellent communication skills and data analysis proficiency are preferred. This role offers opportunities for career growth and development within the company.

Qualifications

• Minimum 3 years of experience in agency development, recruitment, or sales support.

Responsibilities

• Provide support to the sales and distribution teams.
• Develop management information and ensure accuracy.
• Support research-analysis around potential business development opportunities.
• Resolve operational customer-distributor management activities.

Skills

Excellent communication and interpersonal skills

Proficiency in data analysis and reporting tools

Education

Bachelor’s degree in Business Administration, Marketing or related field

Job description

Agency Development Specialist

Job Summary

Provide support to the sales and distribution teams in relation to activities for which Sales Operations is responsible. Ensure the business areas have accurate data on which to monitor and improve sales performance, meet compliance and governance requirements, execute the liaison between field and internal areas in order to deliver high levels of customer service and ensure effective sales performance.

Job Accountabilities - Key Accountabilities

• Develop, improve, produce and distribute management information including the production of ad hoc requests ensuring accuracy at all times.
• Support distributor remuneration, implementation of sales initiatives, networks, events and systems.
• Support research-analysis around potential business development opportunities.
• Carry out tasks, such as the preparation of documentation, to support the implementation of projects to time and quality standards.
• Resolve operational customer‑distributor (or other partner) management activities (e.g. remuneration, sales initiatives, event management, cross‑selling), ensuring an efficient and high‑quality service is extended to all internal and external customers.
• Assists internal and external customers with questions about the organization#s products and-or services.
• Review, analyze, report and implement Governance and Compliance requirements.

Job Qualifications

Required:

• Bachelor’s degree in Business Administration, Marketing or related field
• Minimum 3 years of experience in agency development, recruitment, or sales support.

Preferred:

• Excellent communication and interpersonal skills
• Proficiency in data analysis and reporting tools.
• Ability to work independently and manage multiple priorities.

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.