Agency Development Head (Plaza Zurich)

Zurich; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading company in the insurance sector is seeking a Sales Manager to oversee a team responsible for selling Strategic Business Unit products. The ideal candidate will have a Bachelor's degree and significant experience in sales management, with a commitment to fostering a diverse and inclusive workplace. You will manage operations for cost efficiency, increase market share, and develop new business opportunities while ensuring compliance with established procedures.

Benefits

Comprehensive range of training and development opportunities

Volunteer and community activity involvement

Qualifications

• Minimum 3 years experience in sales area.
• At least 2 years in agency sales & management preferred.
• Ability to read & write Mandarin is a plus.

Responsibilities

• Manage sales and service activities to increase new business.
• Develop annual budget and operational objectives.
• Regularly monitor activities for compliance and risks.

Skills

Sales management

Team development

Customer relations

Risk assessment

Education

Bachelors Degree

Job description

Purpose

Manages and directs employees in the sale and distribution of Strategic Business Unit products and services to achieve and sustain profitable growth (i.e. writing new business, retaining existing accounts, providing quality service, increasing market share and product mix while operating within Strategic Business Unit guidelines).

Key Accountabilities

• Selects, trains, develops, and coaches team members, assesses their performance, and provides recommendations on other human resource issues (e.g., promotions, transfers, salary administration and terminations).
• Manages the sales and service activities of management team to increase new business and retention in all account product offerings.
• Manages operations for cost efficiency; continuously evaluates opportunities to reduce costs and improve operations; monitors and maintains expenses within approved budget.
• Manages the Customer Service Index program to ensure results are reported to senior management.

Business Accountabilities

• Manage relationship with key customer/area of responsibility.
• Develop or enable the development of new and expanding business opportunities.
• As needs arise, use network of contacts with specialized expertise.
• Identify opportunities and risks associated with changes in the external environment, looking forward 1 -2 years.
• Design, recommend and implement changes to processes, systems.
• Develop and implement annual budget for area of responsibility.
• Set and execute operational objectives and plans aligned to the strategy of the Shared Services Unit/Strategic Business Unit.
• Ensure that appropriate documentation, implementation and communication of established policy, procedures and operating standards is completed for area of responsibility.
• Regularly monitors and evaluates activities to identify potential risks and issues of non-compliance.
• Participates or may lead risk assessment for their area of responsibility and escalates potential issues to higher management.

Job Qualifications

Required:

• Bachelors Degree and 3 or more years of experience in the Sales area
• Preferrable to have at least 2 years agency sales & management experiences
• Candidate who is able to read & write mandarin preferred

At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers, and we want our employee base to reflect that.

Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics.

With the above in mind, we accept applications from everyone regardless of your background, beliefs, or culture.

We are committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity.

So, make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

Location(s): MY - Plaza Zurich - Kuala Lumpur
Schedule: Full Time
Recruiter name: Caroline Louis
Closing date: