Administrative cum Reception Officer

Ibraco; Kuala Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A local organization located in Kuala Selangor is looking for an administrative support personnel to manage incoming calls, assist visitors, and maintain an orderly reception area. The ideal candidate should possess good communication skills in Bahasa Malaysia and English, along with strong customer service skills. Being organized, responsible, and able to handle multiple tasks independently are essential for this role.

Qualifications

• Good communication skills in both Bahasa Malaysia and English.
• Pleasant personality with strong customer service skills.
• Organized and responsible with the ability to handle multiple tasks.
• Ability to work independently with minimal supervision.

Responsibilities

• Manage incoming calls and handle enquiries.
• Welcome and assist visitors while managing registrations.
• Ensure the reception area remains clean and orderly.
• Provide general administrative support and document preparation.
• Coordinate meeting room bookings and assist with meeting arrangements.
• Maintain filing systems and ensure confidentiality of records.

Skills

Communication skills in Bahasa Malaysia

Communication skills in English

Customer service skills

Organized

Ability to multitask

Job description

To manage incoming calls, handling enquiries, recording and delivering messages, and maintaining up-to-date telephone directories and contact lists.

To welcome and assist visitors, manage registrations and deliveries, coordinate courier and mail services.

To ensure the reception area remains clean and orderly.

To provide general administrative support, including preparing documents, managing office supplies, and performing accurate data entry.

To coordinate meeting room bookings and assist with meeting arrangements to ensure smooth office operations.

To manage and maintain filing systems, handle document processing, and ensure confidentiality of all office records.

Job Requirements

• Good communication skills in Bahasa Malaysia and English.
• Pleasant personality with strong customer service skills.
• Organized, responsible, and able to handle multiple tasks.
• Ability to work independently with minimal supervision.