Admin Retail

Sai Kim Enterprise Sdn Bhd; Shah Alam; On-site; MYR 20,000 - 100,000; Full time

Job summary

A local enterprise in Shah Alam is seeking an experienced administrator. The role involves order processing, data entry, and customer service tasks. The ideal candidate must possess at least an SPM qualification and proven experience in administration. Benefits include annual leave and overtime pay. A willingness to support outside of regular hours is required. Strong MS Office proficiency and multitasking abilities are essential for this fast-paced environment.

Benefits

Annual Leave

EPF / SOCSO / PCB

Overtime Pay

Medical and Hospitalisation Leave

Training Provided

Qualifications

• At least SPM or equivalent qualification.
• Proven experience in administration or a related role.
• Ability to work effectively in a fast-paced, digitally driven environment.

Responsibilities

• Receive and check customer orders via various channels.
• Prepare and send accurate invoices.
• Handle delivery orders and shipping documents.
• Enter sales and financial information accurately.
• Maintain organized digital and physical records.
• Assist customers with inquiries regarding orders.
• Coordinate with other departments for smooth operations.
• Work with inventory staff on stock levels.
• Perform tasks assigned by the supervisor.

Skills

Proficient in MS Office

Good collaboration skills

Multitasking ability

Strong team player

Education

SPM or equivalent qualification

Tools

Digital record management software

Job description

Requirement

• Location: Garden Grocer Setia Eco Park
• SPM or equivalent qualification
• Proven experience in administration or a related role
• Proficient in MS Office
• Able to multitask and prioritize effectively in a fast-paced, digitally driven environment
• Willing to provide support during non-office days or hours when required
• Strong team player with good collaboration skills
• 5.5‑day workweek

Responsibility

• Order Processing: Receive and check customer orders (phone, email, online)
• Invoicing: Prepare and send accurate invoices
• Documentation: Handle delivery orders, purchase orders, and shipping documents
• Data Entry: Enter sales and financial information into the system accurately
• Filing: Maintain organized digital and physical records (invoices, receipts, contracts, etc.)
• Customer Service: Assist customers with order, billing, and payment inquiries
• Liaison Work: Coordinate with accounts, sales, logistics, and other departments to ensure smooth operations
• Inventory Support: Work with inventory staff to ensure stock levels are sufficient
• Other Duties: Perform any other tasks assigned by the supervisor

Benefits

• Annual Leave
• EPF / SOCSO / PCB
• Overtime Pay
• Medical and Hospitalisation Leave
• Training Provided