Accounts Receivable Specialist: Drive Cash & Resolution

Baxter; Malaysia; On-site; MYR 35,000 - 50,000; Full time

Job summary

A global healthcare company in Malaysia is looking for an Accounts Receivable Specialist to manage customer accounts and improve cash collection. Responsibilities include contacting customers on delinquent accounts, resolving disputes, and collaborating with internal teams. Ideal candidates will have a Bachelor's degree in Finance, strong customer service skills, and proficiency in Korean. This position offers a chance to make a significant impact in a leading healthcare organization.

Qualifications

• High proficiency in speaking and writing English and Korean.
• Able to adapt to new ideas and ways of accomplishing tasks.
• Experience in Collections process improvements.

Responsibilities

• Complete daily collection activities prioritized by software.
• Contact customers on delinquent accounts for resolution.
• Communicate account delinquency information to team leaders.
• Resolve unidentified payments and related issues.
• Work with internal departments for issue resolution.
• Achieve past due percentage and cash target goals.

Skills

Influencing and negotiating

Problem-solving

Customer service

Customer communication skills

Teamwork

Education

Bachelor degree in Finance or related field

Tools

Accounting and cash application software

Microsoft Office suite

Job description

A global healthcare company in Malaysia is looking for an Accounts Receivable Specialist to manage customer accounts and improve cash collection. Responsibilities include contacting customers on delinquent accounts, resolving disputes, and collaborating with internal teams. Ideal candidates will have a Bachelor's degree in Finance, strong customer service skills, and proficiency in Korean. This position offers a chance to make a significant impact in a leading healthcare organization.