Account Relationship Manager

United Overseas Bank; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading bank in Asia is seeking a professional for a Relationship Management role in Business Banking based in Puchong, Malaysia. The successful candidate will focus on strengthening client relationships and driving service improvements to ensure business retention. Responsibilities include developing strategies and processes for client service delivery. This role invites candidates who wish to be part of a dynamic banking environment committed to excellence and client satisfaction.

Responsibilities

• Strengthening relationships with existing accounts.
• Driving service improvements focused on business retention.
• Developing strategy and processes for client services.

Job description

United Overseas Bank – Puchong New Village

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Relationship Management (Business Banking) is responsible for strengthening the firm's relationships with existing accounts, and driving continuous service improvements with ultimate focus on business retention. Develops the strategy, processes, and delivery measurement for service among all functional areas responsible for delivering to clients. The Business Banking area is responsible for providing banking loan services and auxiliary products (e.g., letters of credit) to institutions with annual mid-range revenues.

Corporate & Commercial Banking covers activities related to providing banking loan products and advice to institutions ranging from small to mid-sized businesses, to the largest corporations. Includes major market middle market corporate banking, business banking, and corporate and transaction banking.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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