Account Manager - Business Development/Sales (Data Centre/IT Infrastructure)

Basis Bay; Selangor; On-site; MYR 50,000 - 70,000; Full time

Job summary

A technology service provider in Selangor is seeking an Account Manager focused on business development and sales in the IT infrastructure sector. The role involves securing new business through effective pipeline management and fostering client relationships to drive high satisfaction. The ideal candidate holds a bachelor's degree in business or IT, has strong interpersonal and negotiation skills, and may possess relevant certifications. Fresh graduates are welcome, and prior sales experience in IT or similar markets is preferred.

Qualifications

• Bachelor’s degree in business, IT, or a related field.
• Professional certifications in IT infrastructure, sustainability, or sales are an advantage.
• Fresh graduates are welcome.

Responsibilities

• Develop and lead initiatives to secure new business.
• Manage the sales pipeline and close high-value deals.
• Enhance customer experience across teams.

Skills

Interpersonal skills

Negotiation skills

Sales analytics

Client relationship management

Solution alignment

Education

Bachelor’s degree in business, IT, or related field

Professional certifications in IT infrastructure or sales

Tools

CRM software

Sales tools

Job description

Account Manager - Business Development/Sales (Data Centre/IT Infrastructure)

Develop and lead initiatives to secure new business in assigned territories, with a focus on achieving quarterly and annual revenue targets.

Proactively manage the sales pipeline, identifying, qualifying, and closing high-value deals.

Use data insights and sales analytics to optimize strategies, adjust resource allocation, and enhance decision-making.

Foster long-term client relationships, ensuring a client-first approach that drives high satisfaction and retention.

Collaborate with internal teams across marketing, product, and support to enhance the customer experience from acquisition through post-sale.

Leverage CRM and sales tools to track client interactions and provide seamless, data-informed service.

Actively participate in cross-functional meetings to contribute to product enhancements, client feedback loops, and strategic planning.

Stay at the forefront of industry trends, especially in green IT and sustainable tech practices, sharing insights with the team and adapting your approach to reflect market shifts.

Exceptional interpersonal and negotiation skills, capable of building rapport with clients and delivering clear, impactful presentations.

Ability to translate technical information into business value for clients, ensuring solution alignment with their needs.

Committed to integrity, transparency, and accountability in all client and team interactions.

Key Requirement:

Bachelor’s degree in business, IT, or a related field.

Professional certifications in IT infrastructure, sustainability, or sales (e.g., CISSP, PMP, or Green IT certifications) is an advantage.

Fresh graduates are welcome.

Experience in IT infrastructure landscape sales, with industries like financial institutions and insurance industry, is preferred.

Demonstrated ability to exceed sales targets in Malaysia and/or SEA or similar markets, with experience in complex solution selling, is preferred.