Account Management (Sr. Executive) (B2B)

AGENSI PEKERJAAN CITYRECRUIT SDN BHD; Iskandar Puteri; On-site; MYR 100,000 - 150,000; Full time

Job summary

A reputable HR Solutions Provider in Johor Bahru is seeking a Business Development / Account Management professional. This role involves developing strong client relationships, conducting presentations of recruitment services, and managing the full business development cycle. Candidates should have a degree in a related field and a minimum of 3 years of B2B sales experience. The company offers flexible work arrangements and opportunities for professional development.

Benefits

Flexible working arrangements

Market Rate Salary

Professional development opportunities

Qualifications

• Minimum 3 years of B2B sales, client servicing, or account management experience.
• Proficient in handling service quotations and contract negotiation.
• Knowledge of AI tools for marketing and lead generation is desirable.

Responsibilities

• Build and manage relationships with B2B clients across industries.
• Conduct professional presentations of recruitment services.
• Handle full business development lifecycle including lead generation.

Skills

Strong communication skills in English

Presentation skills

Client servicing

Negotiation abilities

Education

Degree in Business Administration, Marketing, or related field

Tools

CRM systems

Proposal tools

Job description

Business Development / Account Management (B2B)

Position Title: Business Development / Account Management

Location: Johor Bahru, Malaysia
Industry: HR Solutions Provider
Employment Type: Full-Time

About Us

We are a well-established Malaysian manpower company with over 25 years of experience in recruitment, job portal services, HR outsourcing, and workforce management. We support businesses in sourcing, placing, and managing the right talent to achieve operational success. We are now looking for a dynamic, client-focused Business Development professional to join our growing team in Johor Bahru.

Key Responsibilities

• Build and manage strong relationships with existing and potential B2B clients across industries.
• Conduct professional presentations of our recruitment, outsourcing, and HR services to corporate clients.
• Draft and negotiate business proposals, quotations, costing, service agreements, and pricing models.
• Develop and implement AI-based marketing campaigns in collaboration with the marketing team to generate quality leads and improve brand visibility. Turn the leads into sales.
• Handle full business development cycle: lead generation, qualification, proposal submission, negotiation, and deal closure. Assigning to 3 different units, HEAD HUNTING / PLACEMENT UNIT, FLEXIBLE WORKFORCE UNIT and JOB PORTAL.
• Maintain and update client pipelines in the CRM system; report on B2B KPIs and revenue contributions.
• Monitor market trends, client feedback, and competitor offerings to enhance service positioning. Obtain latest market intelligence and act accordingly with our strategic partners or stakeholders.
• Collaborate with internal recruitment and operations teams to ensure smooth client onboarding and service delivery.
• Ensure full compliance with regulatory requirements and internal policies in all contracts and dealings.

Requirements

• Degree in Business Administration, Marketing, Human Resources, or a related field.
• Minimum 3 years of B2B sales, client servicing, or account management experience—preferably in recruitment, outsourcing, or HR services.
• Strong communication and presentation skills in English and Bahasa Malaysia.
• Proficient in handling service quotations, contract negotiation, and pricing strategies.
• Experience with CRM systems, proposal tools, and digital communication platforms.
• Knowledge of AI tools used for marketing, email automation, and lead generation is highly desirable.
• Independent, target‑driven, and customer‑oriented mindset with strong follow‑through abilities.
• Ability to multitask and handle pressure in a fast‑paced, client‑facing environment.

What We Offer

• 5 days work - Flexible working can be discussed.
• Market Rate of Salary and with flexible work arrangement.
• Opportunity to work with an experienced team in a stable and reputable HR company.
• Professional development and learning opportunities, including digital and AI marketing tools.
• Supportive leadership and career growth pathways within the organization.

Job Application Questions

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a relationship manager?
• Do you have experience in a sales role?
• Which of the following Customer Relationship Management (CRM) systems do you have experience using?
• Do you have customer service experience?
• Do you have lead generation experience?