Account Director, Talent Solutions

LinkedIn; Kuala Lumpur; Hybrid; MYR 150,000 - 200,000; Full time

Job summary

A leading professional network is seeking an Account Director in Kuala Lumpur to engage with Mid-Market sector customers. The role combines strategic sales with relationship management. Ideal candidates have at least 6 years in account management, preferably in SaaS or HR solutions. Responsibilities include researching customer needs, building relationships, and guiding strategic conversations. This hybrid position promotes a dynamic work culture centered around collaboration and growth.

Qualifications

• 6+ years of quota-carrying or account management experience in B2B.
• Experience selling SaaS, HR software, or enterprise IT solutions.
• Proven track record of exceeding revenue targets and driving account growth.

Responsibilities

• Research the customer’s business and prepare insights ahead of meetings.
• Conduct discovery questioning to uncover objectives and challenges.
• Build relationships across all levels and guide decision-making.

Skills

Solution Selling

Cross-functional Collaboration

Communication

Stakeholder Management

Multi-threading

Education

Bachelor's degree in Business, Marketing, or a related field

Job description

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

We are looking for an Account Director to join our team as a trusted adviser with a relentless focus on bringing value to our customers within Mid-Market sector. You will be responsible for helping our customers effectively engage with our solutions (Talent, Learning). You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success.

Responsibilities

• Researches the customer’s business and prepares thoughtful insights and questions ahead of meetings.
• Conducts efficient discovery questioning to uncover objectives, challenges, and opportunities beyond surface-level needs.
• Builds multithreaded relationships across all levels and functions, guiding decision-making by creating a shared vision and aligning value propositions.
• Adapts communication style and content to fit the priorities of diverse stakeholders.
• Leads with solutions, not products, ensuring recommendations align with customer objectives.
• Demonstrates strong commercial acumen when crafting and negotiating agreements.
• Leverages data and insights to support recommendations, strengthen business cases, and overcome objections.
• Proactively mitigates churn risk and optimizes ROI by continuously engaging customers and adjusting strategy.
• Identifies and drives growth opportunities by uncovering new ways to deliver customer value.
• Maintains discipline in account planning, stakeholder mapping, forecasting, quota attainment, and CRM best practices.

Qualifications

Basic Qualifications:

• 6+ years of quota-carrying or account management experience in B2B

Preferred Qualifications:

• Experience selling SaaS, HR software, or enterprise IT solutions, with a proven track record of exceeding revenue targets and driving account growth.
• Demonstrated ability to manage enterprise-level accounts and complex sales cycles, including leading cross-functional teams to deliver customer success.
• Familiarity with consultative/solution-selling methodologies (e.g., MEDDIC, Challenger, SPIN)
• Knowledge of software contract terms and conditions, with the ability to structure fair and balanced transactions.
• Demonstrated success in evangelistic or solution-selling environments, building new markets or influencing buyer mindsets.
• Ability to assess business opportunities, understand buyer needs, and orchestrate complex deal closures.
• Skilled at leveraging data and insights to inform decisions, persuade stakeholders, and differentiate solutions in competitive environments.
• Strong executive presence with the ability to influence C-level stakeholders and facilitate strategic conversations.
• Bachelor’s degree in Business, Marketing, or a related field (Master’s degree or MBA a plus).

Suggested Skills

• Solution Selling
• Cross-functional Collaboration
• Communication
• Stakeholder Management
• Multi-threading

Additional Information

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