Jobs in Tijuana, México

Job Title: QA Test Engineer

Job Description

We’re Concentrix. The intelligent transformation partner. Solution‑focused. Tech‑powered. Intelligence‑fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution‑focused, tech‑powered, intelligence‑fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game‑changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world‑class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech‑powered and intelligence‑fueled experiences. We combine human‑centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game‑changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World’s Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

The QA Test Engineer will be responsible for ensuring the quality, reliability, and performance of enterprise systems and integrations across Salesforce Data Cloud, AWS, APIs, and data pipelines. The ideal candidate has hands‑on experience with test automation frameworks, SQL‑based data validation, Copado test management, and ETL process verification. The QA Test Engineer will work closely with developers, data engineers, and product teams to design, execute, and maintain robust test suites and automation schedules that support continuous integration and deployment.

• Develop comprehensive test plans, test cases, and test data based on business and technical requirements.
• Define test coverage and acceptance criteria for integrations, APIs, and data workflows.
• Document and maintain traceability between test cases and requirements.

• Execute functional, integration, regression, performance, and UAT tests across platforms (e.g., Salesforce, AWS)
• Validate data integrity across ETL pipelines, APIs, and SQL‑based data stores.
• Conduct Salesforce Data Cloud testing, including data ingestion, transforms, IR, and segmentation outcomes.
• Verify API integrations between Salesforce, AWS services, and third‑party systems.

• Build, maintain, and optimize automated test suites for backend and integration testing.
• Utilize Copado for test automation, change management, and deployment validation within the ecosystem.
• Implement automation using Python, Postman, or similar frameworks for API and UI testing.
• Configure and monitor scheduled test executions as part of CI/CD pipelines.

• Write and execute complex SQL queries to validate data quality, transformation accuracy, and completeness.
• Collaborate with data engineers to test and validate ETL workflows (AWS Glue, Lambda, Step Functions, etc.).
• Ensure synchronization and accuracy of data between AWS and Salesforce Data Cloud.

• Coordinate test environments and data refresh schedules to support multiple releases and sprints.
• Develop automated scheduling of regression suites to support ongoing platform stability.
• Participate in release readiness activities and production validation.

Location: MEX Work‑at‑Home

Language Requirements:

Time Type: Full time

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