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Descripción de la vacante
A global education technology organization is seeking a Solutions Engineer to join their team in Mexico City. This role involves engaging with customers to understand their needs and providing tailored technical solutions that enhance product value and customer satisfaction. The ideal candidate should have a Bachelor’s or Master's degree and 2-4 years of related experience, along with strong communication skills in both Spanish and English. The company offers a remote-first culture and a comprehensive benefits package.
Servicios
Health Care Coverage
Education Reimbursement
Competitive Paid Time Off
Self-Care Days
Monthly Wellness or Home Office Reimbursement
Formación
2-4 years of experience in a Solutions Engineering or similar customer-facing role.
Experience in Sales/Solutions Engineering and Software Technology Management.
Strong understanding of functional and technical aspects of products.
Responsabilidades
Engage in functional and technical discussions with customers.
Design and present effective solutions to address customer needs.
Support Sales and Customer Success teams in achieving revenue goals.
Conocimientos
Technical problem solving
Customer communication
Team collaboration
Strategic thinking
Sales support
Educación
Bachelor's or Master's degree in relevant fields
Herramientas
Turnitin product suite
Descripción del empleo
A global education technology organization is seeking a Solutions Engineer to join their team in Mexico City. This role involves engaging with customers to understand their needs and providing tailored technical solutions that enhance product value and customer satisfaction. The ideal candidate should have a Bachelor’s or Master's degree and 2-4 years of related experience, along with strong communication skills in both Spanish and English. The company offers a remote-first culture and a comprehensive benefits package.
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.