puestos en General Motors en México

As a District Manager Aftersales, your responsibilities will be:

• Sales targets and market share
• Assisting the dealer in implementing initiatives to increase customer pay business
• Focus on processes and performance at Service lane
• Search for promotions and market opportunities to bring customers to service lane
• Incorporate aftermarket initiatives within the overall business plan distributor
• Support dealers with RIM to optimize and meet required targets for compliance
• Promote and include dealers in marketing plan as guide for increasing customer retention
• Improve customer retention
• Incorporate the concept of customer retention in the overall business plan distributor
• Guide the integration of Aftersales as one whole team (parts and service)
• Promote participation and effective use by the dealer in GMM retention initiatives: BDC (Business development Center) and marketing strategies
• Support the initiative of Outstanding Customer Experience (OCE)
• Improve NPS
• Support the implementation of the standard GMM operation and facilities
• Ensure staff aftermarket distributors are trained / certified
• Represent GMM and its brands as ambassador
• Implementation of job control
• Maximize the profitability of Distributor
• Identify areas to improve profitability through business process
• Ensure dealer takes advantage of rebates and incentives available
• Develop plans to improve distributor performance in the scorecard
• Use the ability to legally operate a motor vehicle on a regular basis

This is a Hybrid role: This position requires working 3 days on site and 2 days at home remote on a full‑time basis.

The selected candidate will be required to travel at least 50% or more on a frequent basis.

• Industrial Engineering, Bachelor in Business or related experience

• English language proficiency. This role requires communications conducted in English

• Innovation Management
• Problem Solving
• Dealing with Ambiguity
• Managerial Courage
• High level of oral and written communication skills
• Interpersonal skills to work effectively with others
• High level analytical ability where problems are unusual and complex
• +3 years of experience in similar roles
• Availability to travel
• Commercial experience in any type of industry

• Manager or District sales manager
• Project management

• Competitive salary
• Superior benefits to the law
• Career development platform
• Ongoing training
• Benefits in vehicles

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors.

If you need a reasonable accommodation to assist with your employment, please mention it to the recruiter.

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

You may be required to successfully complete a role‑related assessment(s) and/or a pre‑employment screening prior to beginning employment. To learn more, visit How we Hire.