International jobs in Mexico

MTS Globe is the biggest independently owned incoming company in Europe. Our network includes 66 destination offices in 21 countries in and around the Mediterranean Sea, the Atlantic Ocean, North Africa, the Black Sea, the Arabian Gulf, and Mexico's Caribbean Coast. Since its foundation in 1967, MTS Globe has built a strong market presence in 27 source markets in Europe and North America. It serves over 5.3 million customers with 27 million overnights per year in over 10,000 hotels. 250 clients have chosen MTS Globe as their preferred destination partner. They enjoy a high level of satisfaction due to reliable, high-quality service levels, customized solutions, advanced technological integrations, individual attention to each customer, and the best quality-price ratios driven by large purchasing volumes and synergies based on a strong international network.

Our team comprises 900 employees from 25 nationalities, supported by local shareholder partners and central experts in operations, commercial, and technological areas, ensuring superior value for all clients.

The vision of MTS Globe is to continue expanding the network and creating new business models in a continuously changing distribution environment, based on satisfied clients, true partnerships with customers and hotel suppliers, and innovative IT solutions.

Position: Customer Care Agent

Our team is growing, and we are hiring Customer Care Agents for a receptive agency at our Palma Office.

Main Responsibilities:

1. Providing telephone support to clients and agencies.
2. Assisting with lost and found inquiries.
3. Supporting customers with claims or emergencies.

Minimum Requirements:

• At least one year of experience in a similar role.