Payroll Hr Delivery Specialist

Ericsson; Xico; Híbrido; MXN 720,000 - 1,081,000; Jornada completa

Descripción de la vacante

A leading telecommunications company is seeking a Payroll HR Service Delivery Specialist to join their dynamic team in Mexico City. In this role, you'll manage Payroll processes primarily in Brazil while serving as a backup for other countries. Required qualifications include a university degree, fluency in English and Spanish, and 3-4 years of HR Payroll experience in a large organization. Enjoy a hybrid work model with a focus on innovation and teamwork.

Servicios

Hybrid work model

Diverse and innovative team

Formación

• Minimum of 3-4 years of experience as HR Payroll & benefits Specialist.
• Demonstrable track record in a large company.
• Ability to adapt to a changing environment.

Responsabilidades

• Coordinate, analyze, and support Payroll process.
• Establish processes and guidelines to secure objectives.
• Serve as second line support in HR Direct channel.

Conocimientos

English

Spanish

Portuguese

Customer service oriented

Organizational skills

SAP knowledge

Microsoft Office

Educación

University degree in Business, HR, or Law

Descripción del empleo

About this opportunity

We are now looking for a Payroll HR Service Delivery Specialist to join our phenomenal team in Mexico City!

Your main activities will be related to provide support in Center of Excellence (CoE) Time Management, Payroll & Benefits within the Customer Unit Brazil and support back‑up in the other countries as Argentina, Peru, Uruguay, and Chile.

This is a great opportunity to be working in a fast‑growing team in a dynamic, international environment, enjoy our hybrid work model and join our #TeamEricsson.

What you will do

• Payroll Partnership mainly in Brazil and being a solid backup in the rest of the countries in CU South.
• Coordinate, analyze and support Payroll process and its related activities to secure on time and high‑quality.
• Review coordinate, support projects to secure correct management and quality of HR Data and participate and support local Audits.
• Relationship with HR Business Partner, Subject Matter Experts, employees, and payroll provider team.
• Implementation to control and follow up of incidences according our compliance regulations.
• Second line support in the HR Direct channel.
• Reporting and quality data with internal software (ERP ´s) and HR documentation, ensuring reliability of the information gathered and facilitate decisions.
• Establish processes, guidelines, and backups to assure the achievement of objectives and to guarantee the high services level.
• Represent the organization at internal or external meetings including the relations with key stakeholders (Payroll Leads, Business Partner, Line Managers, Subject Matter Experts, HR Direct, Payroll Partner, etc.)

You will bring

• University degree, preferably Business, HR or law.
• English and Spanish, also Portuguese would be a plus.
• Demonstrable track record and a minimum of 3‑4 years of proven experience as HR Payroll & benefits Specialist within a big company.
• Organized, responsible, flexible, and quality customer service oriented.
• A service attitude with good communication and partnership skills.
• Ability to adapt to a change environment.
• SAP knowledge will be specially considered.
• IT skills, including Microsoft Office.

Why join Ericsson?

At Ericsson, you’ll have an outstanding opportunity.

The chance to use your skills and imagination to push the boundaries of what’s possible. To build never seen before solutions to some of the world’s toughest problems.

You’ll be challenged, but you won’t be alone. You’ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

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