Spa Locker Attendant

Four Seasons Hotels and Resorts; Cabo San Lucas; Presencial; MXN 457,000 - 642,000; Jornada completa

Descripción de la vacante

A luxury hotel brand is seeking a Spa Locker Attendant in Cabo San Lucas. The candidate should have at least one year of experience in luxury spas, excellent service skills, and be fluent in English. Responsibilities include maintaining cleanliness, assisting guests, and ensuring equipment safety in a high-end spa environment. Opportunities for career growth and a supportive team culture are offered.

Servicios

Career development opportunities

Supportive team environment

Luxury work setting

Formación

• Minimum one year experience in luxury spas.
• Ability to communicate effectively in English.
• Strong emphasis on customer service skills.

Responsabilidades

• Maintain cleanliness and hygiene in all spa areas.
• Assist guests and therapists as needed.
• Ensure all equipment is in safe condition.
• Handle guest interactions with hospitality.

Conocimientos

Luxury spa experience

English speaking

Excellent service skills

Service oriented

Descripción del empleo

About Four Seasons

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location: On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor with Mexican chic and a cool Mediterranean vibe. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons “familia.”

Be a part of something truly special! Join the team of Four Seasons Cabo San Lucas at Cabo Del Sol as Spa Locker Attendant. This ultra-luxury ocean-front resort will include 96 beautifully appointed guestrooms and 61 Residences, with amenities including three restaurants, five bars, three pools, an open-air fitness center designed by celebrity trainer Harley Pasternak, a Spa with ten treatment rooms and a relaxation oasis, and The Clubhouse. The Clubhouse is perched above the resort with sweeping ocean views and is designed as the place to host weddings and events for up to 250 people, featuring an event lawn, an indoor/outdoor ballroom, living room space for entertaining, and a bridal suite.

The role of the Spa Locker Attendant

To maintain the high standard of cleanliness and hygiene in all aspects of the operation, assist the therapist in setting and clearing up the treatment room and assist guests in a professional and helpful manner when needed. The Attendant keeps the Spa & Fitness Center clean and tidy, welcomes the guest, assists the guest, serves and refreshes the water and towels.

Knowledge and Skills

• Have worked in luxury spas minimum a year
• English – speaking
• Excellent service skills
• Service oriented person

Essential Functions

• Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort.
• Comply with all Four Seasons’ policies and procedures.
• Comply with all the standards established for the spa and sports center.
• Set up and maintain spa including refreshments, locker rooms, workout areas, pre-treatment area and fitness room.
• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services.
• Walk the guest through the customer journey at the spa.
• Assist guests with their appointments as they relate to Spa services.
• Work harmoniously and professionally with co-workers and supervisors.
• Assist guests with use and set-up of fitness machines.
• Retrieve and fold towels.
• Retrieve, deliver, and store/set up products from purchasing.
• Check and follow up on the repair and maintenance of the spa.
• Clean and stock waiting area. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort.
• Ensure all equipment is in safe condition and in working order.
• Other tasks assigned by the management.

What to Expect

• Be part of a caring team with a family spirit
• Have opportunities to build a successful career with global potential
• Work in a diverse and challenging environment and engage with the leadership team
• Be recognized for your accomplishments

About Four Seasons Hotels & Resorts

Four Seasons Hotels and Resorts opened its first hotel in 1961 and its story is a tale of continual innovation, remarkable expansion and a single-minded dedication to the highest of standards. For over 50 years, Four Seasons has transformed the hospitality industry by combining friendliness and efficiency with the finest traditions of international hotel keeping.

Service Culture

Currently operating 126 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands. Our greatest asset is our people, and we believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

What it is Like to Work for Four Seasons Hotels & Resorts

At Four Seasons, we guide all of our actions by the Golden Rule: “Treat others the way you would like to be treated.” Here, you will work on a team built on mutual respect, collaboration, excellent service and a passion for service. As a luxury brand, you will be held to very high standards to ensure quality and service. Expect to work hard but have fun and learn along the way, taking your career, experience and skills to the next level. Working with Four Seasons also offers the opportunity to travel and stay at properties globally. Learn more by visiting us at the Company Site: Four Seasons site and Careers page. Our social channels include LinkedIn, Facebook, and Twitter: provide text-only references instead of links.

We look forward to receiving your application!

Note

Due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.