Senior Account Executive

Customer.io; México; A distancia; MXN 2,110,000 - 4,221,000; Jornada completa

Descripción de la vacante

A tech company is looking for a motivated Senior Account Executive to enhance its sales team. Responsibilities include managing leads, collaborating on sales strategies, and tracking performance. Ideal candidates will have 3–5 years in B2B SaaS sales and a solid understanding of sales methodologies. The package includes competitive compensation and comprehensive benefits ranging from medical coverage to unlimited PTO.

Servicios

100% medical, dental, vision coverage

16 weeks paid parental leave

Unlimited PTO

Formación

• 3–5 years of experience in B2B SaaS sales.
• Familiarity with MEDDPICC or similar sales methodologies.
• Proven track record in achieving sales goals.

Responsabilidades

• Manage qualified leads and drive full-cycle deals.
• Collaborate with Sr. SDR for account targeting.
• Own sales numbers and report on performance.

Conocimientos

Top performance as a Senior Account Executive

Quota achievement

Excellent communication skills

Organizational skills

Descripción del empleo

Overview

Hello from the Recruiting Team at Customer.io! We’re looking for a motivated, experienced Senior Account Executive to join our growing sales team and help drive the next stage of Customer.io’s growth. In this role, you’ll represent Customer.io to our largest prospective customers and manage the full sales cycle—from prospecting to demo to close. You’ll partner with a dedicated Sr. SDR to source opportunities while also fielding inbound demand generated by our marketing team. Once customers are onboarded, you’ll hand them off to our supportive Customer Success and Technical Support teams, ensuring they have the expertise they need to thrive.

What you’ll do

• Manage qualified leads from inbound and outbound teams; run discovery calls (using MEDDPICC) and drive full-cycle deals to close
• Collaborate with your Sr. SDR on account targeting, sales strategy, and prospecting to engage top ICP brands
• Uncover customer business needs and position Customer.io’s solutions effectively
• Own your numbers: track and report on sales activity, pipeline health, and revenue performance
• Self-source pipeline as needed to stay on track for quota attainment
• Use value-based selling to clearly communicate the features and benefits of our platform

About you

• 3–5 years of top performance as a Senior Account Executive (or similar) in B2B SaaS
• Proven track record of consistently achieving quota and goals
• Familiar with MEDDPICC or a similar structured sales methodology
• Excellent written and verbal communication skills, with a professional, engaging presence
• Ability to uncover business needs and recommend relevant solutions
• Strong organizational skills to manage priorities in a fast-paced environment
• Creative problem-solver who can think beyond the ask to find the right solution
• Bonus: experience selling Marketing Technology products

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,500 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

We believe in transparency. We are offering a compensation package of $115k Base + $115k Variable = $230k USD OTE (or equivalent in local currency), subject to market rate adjustment.

We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.

No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.

Application process

• 30-minute video call with a Recruiter
• 45-minute video call with Bar Raiser
• 60-minute Mock Call w/ the Hiring Team
• 30-minute Final video call with the Hiring Manager

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Equity and inclusion

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability, and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact [e-mail].

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

Voluntary self-identification

For government reporting purposes, we ask candidates to respond to the voluntary self-identification survey. Completion of the form is entirely voluntary and will not affect hiring. Any information you provide will be confidential. For details, see our Equal Employment Opportunity policy.

Voluntary Self-Identification of Disability is also requested as part of OFCCP compliance. This section is confidential and will not influence hiring decisions.