Sales Representative -- Mid-Market - Italy
ADP is a global NASDAQ listed organization, providing cloud-based Human Capital Management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration, and a leader in business outsourcing services, analytics and compliance expertise. Our unmatched experience, deep insights, and cutting-edge technology have transformed human resources from a back-office administrative function to a strategic business advantage.
Awards and Recognition
- Named a "Leader" in payroll business process outsourcing (BPO) services by Gartner.
- NelsonHall has named ADP as a "Leader" in Payroll Services.
- ADP is named on the Black Enterprise 50 Best Companies for Diversity list.
- Top-ranked company in Financial Data Services in FORTUNE magazine's The World's Most Admired Companies.
- Top 25 for Comparably's Happiest and Most Fulfilled Employees.
- 100 Best Companies for Working Mothers.
- Top Company for Women Technologists.
Key Duties / Tasks
- Create own business plan within overall framework.
- Identify prospects and define contact programme within set parameters.
- Arrange prospect appointments and undertake visits.
- Identify and, where possible, influence prospect needs.
- Work with pre sales when necessary to develop solutions to fit prospect needs.
- Present response to meet prospect needs with existing product service solution.
- Maintain chosen ADP database management tool and adhere to the current defined sales processes.
Performance Measures
- Practical, relevant business plan agreed.
- Quality of pipeline.
- Productivity level targets met.
- Ratio of initial visits to follow‑ups.
- Completion of pre‑sales documentation.
- Conversion ratio – proposals to orders.
- Accurate data entry of calls made and progress of prospect through sales stages.
Knowledge Required
- IT – Internet, Networks, Client Servers, ASP, CRM, ERP.
- ADP Products – knowledge of these is desirable but not essential: Celergo, iHCM, ADP Freedom, HRA, SPA, MPS, SurePay, Reports.
Industry Knowledge
- Functionality of the HR Department.
- Functionality of the Payroll Department.
- Common terminology and legislation for HR and Payroll.
- Market Trends.
- Good depth knowledge of industry processes.
- Market knowledge – e.g. sector, territory, geographic area.
- Challenger sales methodology.
- Full sales cycle and process.
- Marketing techniques and tools.
- Understanding of organisational structures.
Skills Required
- Information Seeking.
- Analysis and Decision Making.
- Planning and Organising.
- Communication and Influencing.
- Teamwork and Co‑operation.
- Results Delivery.
- Flexibility.
Education and Experience
- Minimum 3‑5 years sales of net new business experience of a service‑based offering (process and solution). Technology, or HR related is preferred but not essential.
- Experience of generating your own new business opportunities and managing a varied pipeline.
- Experience selling to mid‑market companies with over 200 employees.
- Ideally you will have experience selling multi‑country solutions or services.
- Track record of managing complex sales cycles and closing deals (€30,000+ of annual revenue).
What We Offer
- Highly competitive salary and compensation plan.
- Realistic targets – we like to see our associates over‑achieving.
- Excellent support teams. We offer Sales Development Representatives to help generate those leads and have a full pre‑sales team who are there to support you with software demonstrations.
- Coaching and mentoring to help you progress your sales career from day on.
- Opportunity to qualify for our annual Presidents Club, quarterly incentives.
- Flexible working – with a blend of office and home working.
- Flexible benefits program with competitive benefits relative to the level of the contract.