A global support services company in Campania is seeking a Chat Support Consultant who excels in delivering exceptional customer service in the crypto trading space. Ideal candidates must be native Italian speakers with strong English skills and experience in live chat support, preferably within financial services. This role offers the flexibility to work fully remotely and encourages a proactive attitude while ensuring customer satisfaction and security of sensitive data.
Serviços
Flexible schedule
Opportunity to cooperate fully remotely
Inclusive international environment
Rewards for referring friends
Balance between project workload and personal time
Qualificações
At least 6 months of live chat support experience, preferably in crypto or financial services.
Basic financial knowledge or payment/banking experience is preferred.
Personal computer with a stable internet connection (minimum 50 Mbps download).
Responsabilidades
Deliver high-quality customer support in crypto trading via live chat and email.
Build strong and lasting customer relationships.
Handle sensitive customer data securely.
Conhecimentos
Native Italian speaker
C1-level English skills
Strong analytical thinking
CRM systems expertise
Positive, proactive attitude
Ferramentas
Salesforce
Descrição da oferta de emprego
A global support services company in Campania is seeking a Chat Support Consultant who excels in delivering exceptional customer service in the crypto trading space. Ideal candidates must be native Italian speakers with strong English skills and experience in live chat support, preferably within financial services. This role offers the flexibility to work fully remotely and encourages a proactive attitude while ensuring customer satisfaction and security of sensitive data.
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.