Back Office à Italie

Customer Service Inbound & Back Office - Lingua Fiaminga e Francese, Pavia

Gi Group

Pavia, Italy

Other

Yes

22472734765010124833713

1

25.04.2025

09.06.2025

Gi Group S.p.A. is seeking candidates for a role within a leading Contact Center client company:

• Position: Customer Service Inbound & Back Office - Lingua Fiaminga e Francese
• Responsibilities: Providing customer service via inbound calls and back office tasks, managing information and complaints from fleet services managers of companies renting vehicles for their staff.

• Excellent knowledge of Fiaminga and French languages
• Good written and verbal communication skills
• Proficiency in using IT tools, including Microsoft Office (Excel, Word, Outlook)
• Previous experience in customer service is preferred

• Pre-employment training course with a schedule from 9:00 to 18:00, including daily meal vouchers worth €5.29 and a reimbursement of €3.50
• Temporary agency contract for 3 months, extendable
• Part-time schedule: 20 hours/week, Monday to Friday, 9:00-18:00
• Salary level: III level CCNL Telecomunicazioni

Hybrid: Smart Working + On Site

Vimodrone

Company laptop and meal tickets after 6 hours of work

Part of Gi Group Holding, a leading multinational HR services provider operating globally in various fields including staffing, recruitment, outsourcing, and HR consulting. Present in over 37 countries with a team of more than 9,000 employees.

For more details, visit www.gigroup.it.

Gi Group S.p.A. is authorized by the Italian Ministry of Labour and Social Policies.

The offer complies with Italian legislative regulations on equal treatment and privacy policies.