Technical Services Implementation Engineer

NTT Limited; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading global IT services provider is seeking an entry-level Technical Services Implementation Engineer in Jakarta. This role involves learning to handle installations, configurations, and supporting less complex break/fix events. The ideal candidate should have a Bachelor's degree in Information Technology and a strong learning orientation. Join a diverse team and make an impactful career move.

Qualifications

• Entry level experience in a similar role, preferably in a global IT services organization.
• Relevant vendor certification(s) as required.

Responsibilities

• Ability to start owning portions of installation and problem management.
• Function with Implementation Engineering team to meet client requirements.
• Attend to less complex break/fix events.

Skills

Basic understanding of technical design principles

Good verbal communication skills

Client service orientation

Proactive approach

Understanding of two or more technologies

Education

Bachelor's degree in Information Technology or related field

Job description

Technical Services Implementation Engineer page is loaded

Technical Services Implementation Engineer

Apply remote type On-site Working locations Jakarta, Indonesia time type Full time posted on Posted 11 Days Ago job requisition id R-132687

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.

Your day at NTT DATA
The associate Technical Services (TS) Systems Integration Specialist is an entry level subject matter expert, responsible for learning the skills to work closely with the TS Systems Integration team to action configurations, installations and attend to break/fix events that are deemed less complex in nature.

This role works towards associate level certification, whilst at the same time developing business knowledge to action configurations, installations and attend to break/fix events that are deemed less complex in nature.

Key responsibilities:

• Learns the ability to start 'owning' portions of an installation, break/fix incidents, and problem management during project lifecycle.
• Functions jointly with the Implementation Engineering team to meet client requirements.
• Action less complex configurations and installations.
• Attend to less complex break/fix events during project lifecycle.
• Provides support and work alongside with Senior Associate/L2 and other senior support engineers.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Basic understanding and appreciation of technical design principles.
• Ability to develop an understanding of fundamental project and administration processes.
• Displays a strong learning orientation.
• Good verbal communication skills.
• Demonstrate a client service orientation.
• Hands-on proactive in approach.
• The ability to work overtime when required.
• Some exposure to deployments for less complex tasks.
• Understanding of two or more technologies, namely Data Center, Networking, Security, Collaboration, Customer experience, End User Compute etc.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Relevant vendor certification(s) as required.

Required experience:

• Entry level experience gained in a similar role, preferably within a global IT services organization.

Workplace type:

On-site Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

About Us

Your career here is about believing in yourself and taking on great opportunities and new challenges.

It’s about growing your skills and expertise in your current role and preparing yourself for the future. That’s why we encourage you to take every opportunity to grow your career within our great global team.