Stewarding Assistant Manager - Grand Hyatt Jakarta

Grand Hyatt; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A prestigious hotel chain in Jakarta Utara is seeking a Stewarding Assistant Manager to oversee the efficient operation of the Stewarding department. You will be instrumental in ensuring service standards align with corporate strategies and guest expectations. The ideal candidate has a minimum of 2 years’ experience in a similar role, with strong leadership capabilities to mentor a dynamic team. Comprehensive training and coaching are essential aspects of this position, making it critical to have a flexible and adaptable mindset.

Qualifications

• Minimum 2 years' experience as an Assistant Manager Stewarding in a large hotel operation.
• Experience in a five-star hotel is advantageous.
• Good leadership skills with the ability to mentor, coach, train and motivate team members.
• Ability to work in a dynamic and flexible team environment.

Responsibilities

• Ensure the efficient running of the Stewarding department.
• Assist in the management and training of attendants and Team Leaders.

Skills

Leadership skills

Team mentoring

Dynamic workforce adaptation

Computer proficiency

Job description

Summary

You will ensure the efficient running of the department in line with Hyatt International’s corporate strategies and brand standards, whilst meeting employee, guest and owner expectations by providing an excellent and consistent level of service. As the Stewarding Assistant Manager, you will be responsible for assisting in the management of the day-to-day operations of the Stewarding department, including training, supervision, and coaching of all attendants, Team Leaders.

Responsibilities

Ensure the efficient running of the department in line with Hyatt International’s corporate strategies and brand standards, while meeting employee, guest and owner expectations by providing an excellent and consistent level of service. Assist in the management of the day-to-day operations of the Stewarding department, including training, supervision, and coaching of all attendants and Team Leaders.

Qualifications

• Minimum 2 years’ experience as an Assistant Manager Stewarding in a large hotel operation (experience in a five star hotel is advantageous)
• Good leadership skills with the ability to mentor, coach, train and motivate team members
• Ability to work in a dynamic and flexible team environment
• Proficient in general computer knowledge