Learning & Development Supervisor

SEVEN Retail; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A retail company in Jakarta is seeking a Learning & Development Supervisor to oversee training programs for academic staff and sales teams. Responsibilities include designing curricula, managing onboarding processes, and implementing Performance Improvement Plans. Candidates should hold a Bachelor's degree and have 3-5 years of relevant experience, particularly in L&D for both academic and sales environments.

Qualifications

• 3-5 years of experience in Learning & Development, preferably with both academic and sales training exposure.
• Knowledge of training evaluation models (e.g., Kirkpatrick Model).
• Experience in coaching, mentoring, and talent development.

Responsibilities

• Design and update training programs for academic and sales marketing teams.
• Manage onboarding to ensure new employees are well-prepared.
• Conduct refreshment training to maintain high performance.
• Develop and implement Performance Improvement Plans (PIPs) for underperforming employees.

Skills

Curriculum design

Training facilitation

Performance management

Leadership

Communication skills

Analytical skills

Education

Bachelor's degree in Human Resources, Education, Business Administration

Job description

Overview

The Learning & Development (L&D) Supervisor is responsible for the end-to-end management of training programs for all functions, including academic staff (teachers) and sales & marketing teams. This role involves designing training curricula, overseeing onboarding, conducting refresher training, and implementing Performance Improvement Plans (PIP) to enhance employee performance and align with business objectives.

Job Description

• Design and update training programs for academic and sales marketing teams.
• Manage onboarding to ensure new employees are well-prepared.
• Conduct refreshment training to maintain high performance.
• Develop and implement Performance Improvement Plans (PIPs) for underperforming employees.
• Identify skill gaps and training needs through assessments.
• Deliver training sessions or coordinate with trainers.
• Evaluate training effectiveness and suggest improvements.
• Work closely with department heads to align training with business goals.

Job Requirements

• Bachelor\'s degree in Human Resources, Education, Business Administration, or a related field.
• 3-5 years of experience in Learning & Development, preferably with both academic and sales training exposure.
• Strong experience in curriculum design, training facilitation, and performance management.
• Proven expertise in managing onboarding programs, employee development, and PIP implementation.
• Strong leadership and communication skills, with the ability to manage multiple training initiatives simultaneously.
• Knowledge of training evaluation models (e.g., Kirkpatrick Model) and familiarity with L&D technologies.
• Experience in coaching, mentoring, and talent development across various functions.
• Ability to work cross-functionally and drive L&D strategies that align with organizational objectives.
• Strong analytical and problem-solving skills to assess training needs and effectiveness.