IT Support

PT Pronata Data Insani; Jakarta Selatan; On-site; IDR 8.000.000 - 12.000.000; Full time

Job summary

A technology company in Jakarta Selatan is looking for an IT Support Specialist with at least 1 year of experience in troubleshooting Windows 10 and 11. The ideal candidate will have a strong understanding of Microsoft Office applications, DHCP clients, and Active Directory. Familiarity with Command Prompt or PowerShell and documentation skills are also required. This position offers the opportunity to work in a dynamic environment with a focus on user support and system administration.

Skills

IT Support

Windows 10 and 11 troubleshooting

Microsoft Office

DHCP and IP assignment

Microsoft Outlook

Command Prompt or PowerShell

Data entry documentation

Microsoft 365 administration

Active Directory

IP classes and subnetting

Job description

• Minimum 1 year of IT Support/Helpdesk experience working with Microsoft Windows 10 and Windows 11.
• Understanding of basic troubleshooting in Windows 10 and Windows 11.
• Understanding of Microsoft Office programs (Excel - basic formulas, Word, dil).
• Understanding of DHCP clients and IP assignment.
• Understanding of Microsoft Outlook setup (email setup).
• Familiarity with Command Prompt or PowerShell.
• Detailed and thorough in data entry documentation.
• Experience with Microsoft 365 administration (add/edit/delete users, assign licenses).
• Experience with basic Active Directory usage (add/edit/delete users, AD sync).
• Understanding of IP classes and basic subnetting.