Fleet Ops & Aftersales Analyst

Grab; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading superapp company in Southeast Asia is seeking a professional to join their fleet team in Jakarta. The role involves managing fleet operations, ensuring vehicle maintenance, and data analysis to enhance customer satisfaction and operational efficiency. The ideal candidate holds a Bachelor's degree and has at least 2 years of experience in aftersales management, especially in automotive contexts. Competitive benefits include comprehensive medical insurance and flexible work arrangements.

Benefits

Term Life Insurance

Comprehensive Medical Insurance

Flexible benefits package

Parental and Birthday leave

Volunteering leave

Flexible work arrangements

Qualifications

• 2 years of experience in aftersales management and vehicle maintenance.
• Proficiency in mechanical and technical automotive processes.
• Prior exposure to data analysis and reporting.

Responsibilities

• Manage fleet and pool operations focusing on improvement.
• Ensure accuracy in technical data and analysis.
• Maintain relationships with partners and monitor service performance.

Skills

Data analysis

Process engineering

Technical automotive standards

Aftersales management

Education

Bachelor's degree in Business Administration, Engineering, or related field

Job description

A leading superapp company in Southeast Asia is seeking a professional to join their fleet team in Jakarta. The role involves managing fleet operations, ensuring vehicle maintenance, and data analysis to enhance customer satisfaction and operational efficiency. The ideal candidate holds a Bachelor's degree and has at least 2 years of experience in aftersales management, especially in automotive contexts. Competitive benefits include comprehensive medical insurance and flexible work arrangements.