E-Commerce Manager-Retail Beauty

Kay Collection; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A beauty retail company in Jakarta is seeking an E-Commerce Specialist to develop and execute strategies driving online sales while managing e-commerce operations. The ideal candidate should possess a Bachelor's degree in a related field and 3-5 years of experience in digital marketing within the beauty industry. Proficiency in digital marketing techniques and web analytics is essential. The role involves collaborating with cross-functional teams and staying updated on e-commerce trends, contributing to a dynamic team in an evolving industry.

Qualifications

• 3-5 years of experience as an e-commerce manager or digital marketing manager in the beauty industry.
• Strong understanding of online sales platforms and digital marketing strategies.
• Proficiency with web analytics tools and e-commerce tracking tools.

Responsibilities

• Develop and execute e-commerce strategies to drive online sales.
• Manage day-to-day operations of the e-commerce platform.
• Collaborate with teams to increase sales and customer awareness.

Skills

Digital marketing techniques

Analytical skills

Communication skills

Organisational skills

Education

Bachelor’s degree in Business, Marketing, E-Commerce, IT, or a related field

Tools

Google Analytics

CRM software

MS Excel

Job description

Responsibilities

• Developing and executing e-commerce strategies to drive online sales and enhance the customer experience (pricing, product images, etc)
• Managing the day‑to‑day operations of the e-commerce platform, including product listings, pricing, promotions, and inventory management.
• Collaborating with cross‑functional teams and other brands to increase awareness and sales.
• Monitoring and analysing key performance indicators (KPIs) such as traffic, conversion rates, sales, and customer satisfaction.
• Implementing digital marketing initiatives, such as SEO, SEM, email marketing, and social media, to drive traffic and sales.
• Managing relationships with e‑commerce platforms.
• Analysing sales performance and customer behaviour to identify opportunities for improvement.
• Track and report e‑commerce performance, including sales, conversion rates, and ROI on digital marketing campaigns.
• Stay updated with the latest trends and best practices in e‑commerce and digital marketing.

Required Skills and Qualifications

• • Bachelor’s degree in Business, Marketing, E-Commerce, IT, or a related field.
• • 3–5 years of experience as an e‑commerce manager or digital marketing manager in the beauty industry.
• • Strong understanding of online sales platforms and digital marketing strategies.
• • Expertise in digital marketing techniques, including SEO, SEM, and social media marketing.
• • Proficient in web analytics tools (e.g., Google Analytics) and e‑commerce tracking tools.
• • Excellent analytical skills and proficiency with CRM software and MS Excel.
• • Strong problem‑solving skills and ability to adapt to a fast‑paced, evolving industry.
• • Solid communication and organisational skills, with the ability to manage multiple projects simultaneously.
• • Analytical mindset with the ability to derive actionable insights from data.
• • Familiarity with e‑commerce trends such as personalisation, chatbots, or AI‑driven shopping experiences.

About the Company

Kay Collection thrives in the beauty retail industry, existing in offline and online channels. Our offline channel consists of beauty shops in shopping malls, wholesalers, chainstores and supermarket. While our online channel can be found in various marketplaces and websites.

We are devoted to providing the complete beauty essentials. Focusing on quality, Kay Collection imports and distributes premium beauty care, makeup, skincare, personal care and oral‑care products to Indonesia. Brands include Masami, Dentiste, Kiss Me, Bomi, Byul and many more.

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