Customer Service Japanese Speaker (N1)

TP; gunung pasir jaya; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A global customer service provider is seeking a Japanese Speaker Customer Service Representative to join their team in Bali. The role requires proficiency in Japanese (N1 level) and English, along with strong communication skills. The successful candidate will handle customer inquiries, provide support, and collaborate with the team to resolve issues. This position offers a competitive salary and opportunities for career development.

Benefits

Competitive salary and benefits

Supportive and inclusive work environment

Opportunities for career development

Training and onboarding provided

Qualifications

• Minimum 1 year experience in customer service is a plus.
• Must be able to multitask in a fast-paced environment.

Responsibilities

• Respond to customer inquiries and complaints promptly.
• Provide detailed product information and support.
• Manage communications via email, live chat, and phone.
• Work collaboratively with team members to resolve issues.

Skills

Japanese (N1 level)

English (spoken and written)

Strong communication skills

Interpersonal skills

Tech-savvy

Tools

CRM tools

Job description

Overview

Japanese Speaker Customer Service Representative (N1 Certificate Required)

Location: Kuta, Bali (Teleperformance Office)

Responsibilities

• Respond to customer inquiries and complaints promptly and professionally
• Provide detailed product information and support
• Manage communications via email, live chat, and phone
• Work collaboratively with team members to resolve issues

Minimum Requirements

• Proficiency in Japanese (N1 level) and English (spoken and written).
• Strong communication and interpersonal skills.
• Previous experience in customer service is a plus.
• Ability to multitask and work in a fast-paced environment.
• Tech-savvy and comfortable using CRM tools.

Why Join Us?

• Competitive salary and benefits.
• Supportive and inclusive work environment.
• Global experience.
• Opportunities for career development and growth.
• Training and onboarding provided.

How to Apply

If you meet the requirements and are passionate about providing excellent customer service, we encourage you to apply by submitting your CV to [e-mail] with subject JLPT N1_Name

We look forward to connecting with you!