Branch Manager - English Academy Tarakan

Ruangguru for Business; Tarakan; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

An innovative education company is seeking a Regional Manager in Tarakan, Indonesia. The ideal candidate will coordinate branches, lead marketing initiatives, and oversee customer experiences to maximize engagement and satisfaction. A Bachelor's Degree and leadership experience in marketing or operations are essential. Strong communication skills in both Bahasa Indonesia and English are required. This role offers an opportunity to make a significant impact in the education sector.

Qualifications

• Bachelor’s Degree in any major.
• Leadership experience in Sales & Marketing or Business Development.
• Good knowledge of people management and team handling.

Responsibilities

• Coordinate and manage branches, ensuring smooth operations.
• Lead activity initiatives to drive student engagement.
• Ensure customer satisfaction and foster loyalty.

Skills

Leadership experience

Strong communication skills

People management

Education

Bachelor’s Degree

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable