Branch Manager English Academy - Pangkalpinang

Ruangguru for Business; Pangkalpinang; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading educational company in Indonesia is seeking an experienced manager to coordinate branches and drive student engagement. You will oversee operations, manage marketing initiatives, and ensure a high-quality customer experience. Ideal candidates will hold a Bachelor's Degree and have leadership experience in sales or business development. Strong communication skills in both Bahasa Indonesia and English are required, and prior teaching experience is preferable. This role is vital for fostering growth and satisfaction within the educational landscape.

Qualifications

• Leadership experience in Sales & Marketing/Business Development/Business Operations.
• Experience in the English course/educational/start-up environment is advantageous.
• Good knowledge of people management.

Responsibilities

• Coordinate and manage branches, ensuring smooth operations.
• Lead initiatives including events and promotions to drive engagement.
• Manage customer experience to ensure satisfaction and loyalty.

Skills

People management

Strong communication in Bahasa Indonesia

Strong communication in English

Education

Bachelor’s Degree in any major

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end‑to‑end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start‑up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable