Branch Manager English Academy - Jambi Thehok

Ruangguru for Business; Jambi; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading educational company in Jambi seeks a Regional Manager to oversee branch operations, enhance student engagement through marketing initiatives, and manage the customer experience to ensure satisfaction. Candidates should possess a Bachelor's degree and leadership experience in sales or business operations, along with strong communication skills in Indonesian and English.

Qualifications

• Experience managing teams in sales or business environments.
• Strong leadership and project management skills.
• Ability to optimize revenue through PnL understanding.

Responsibilities

• Coordinate and manage branches to ensure operations.
• Lead marketing initiatives to drive engagement.
• Manage overall customer experience comprehensively.

Skills

Leadership

Communication in English

People Management

Marketing Experience

Sales Optimization

Education

Bachelor’s Degree in any major

Job description

Responsibilities

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Qualifications

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable