Worker jobs in United Kingdom

Divisional Director of Operations for Medicine and Emergency Care (MEC)

Division: Medicine and Emergency Care

Band: 9

Salary: £105,385 - £121,271 per annum / pro rata

Interview Date: 22nd January 2026

The MEC Division at Medway NHS Foundation Trust is currently looking to appoint a Divisional Director of Operations (DDO).

The DDO will play an active role in contributing to the strategic direction of the Division and will have managerial accountability for the divisional triumvirate which includes the Divisional Medical Director and Divisional Nursing Director. The role reports to the Chief Operating Officer, and is responsible for the provision of high‑quality services which are safe, efficient and cost‑effective. As a senior leader within the Division, the DDO will work closely with the senior Divisional team and care group structure, leading the overall vision, direction and performance of the Division.

• Strategic Development
• Business Planning/Service Development
• Operational Performance
• Workforce Planning and Engagement
• Clinical Governance, Quality and Safety
• Leadership and Management

Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.

We are a key partner in the healthcare of our local population and are delivering this as an outcome of our Trust‑wide strategy – Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just more than a year and a half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.

Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.

Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:

• B – Bold
• E – Every person counts
• S – Sharing and open
• T – Together

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes promotion of flexible working opportunities across the Trust.

Qualifications (Essential)

• Educated to Masters level or equivalent experience
• Professionally trained managerially via a recognised management qualification or a recognised professional development programme
• Evidence of continued professional development

Knowledge (Essential)

• Knowledge of finance & HR Policies and Procedures in the NHS
• Clear understanding of transformation programmes and service development and improvement
• Extensive specialist knowledge of the NHS & Social Care, equivalent to doctorate level, including infrastructure and arrangements at national, regional and local levels
• Up‑to‑date knowledge of NHS system reform policy and other key policy drivers (Performance Management, operating Framework, capacity planning, payment by results, independent sector development and Foundation Trust issues)

Experience (Essential)

• Extensive experience in effective and supportive people management
• Expert working knowledge of performance management techniques and of using Business Intelligence solutions to work within a performance management framework
• Demonstrable and extensive experience of working at a Divisional Management Director level
• Extensive and broad‑ranging experience leading multiple clinical services
• Demonstrable, significant experience in implementing innovative clinically‑led services
• Evidence to support programme of personal and professional development
• Proven experience of successfully managing divisional‑wide budgets and delivery of Trust‑wide productivity and efficiency programmes
• Proven experience of leading change through people by effective and engaging leadership
• Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making

Skills (Essential)

• Demonstrable ability in inter‑agency communication and negotiation, including collaborative working
• Ability to analyse highly complex and contentious issues where material is conflicting and drawn from multiple sources
• Extensive demonstrable experience of strategic planning across divisions
• Ability to analyse numerical and written data, assess options and draw appropriate initiatives; Leadership, vision, strategic thinking and planning with highly developed political skills
• Demonstrable ability in implementing change and evaluation in complex and changing environments to deliver sustainable services
• Ability to communicate highly complex, sensitive or contentious information orally and in writing, both internally and externally, to a range of audiences
• Ability to prepare and deliver presentations and reports to a high standard (Board level quality)
• Ability to analyse and interpret highly complex information and to make judgements regarding a range of highly complex management issues
• Ability to plan, manage, adjust and deliver complex projects, involving multiple agencies and individuals and a broad range of activities, to tight deadlines

The role will also support aspects of clinical governance compliance and assurance related to the programme, ensuring safe and effective use of all resources.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies/procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Medway NHS Foundation Trust

Windmill Road, Gillingham, ME7 5NY

https://www.medway.nhs.uk/