Community Mental Health Support Worker -Crisis Team West Staffordshire

Midlands Partnership University NHS Foundation Trust; West Midlands; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent NHS Trust is seeking a Community Mental Health Support Worker to join their Crisis Resolution and Home Treatment Service Team. The role involves delivering high-quality clinical service and supporting patients in their recovery while accommodating a 24/7 shift pattern. This position offers substantial career development opportunities within a supportive work environment that values diversity.

Qualifications

• Experience in delivering high-quality clinical service to patients.
• Ability to work collaboratively with multidisciplinary teams.

Responsibilities

• Assist in assessing crisis situations alongside Band 6 staff.
• Support service users in achieving goals related to recovery.
• Facilitate effective home treatment to prevent hospital admission.

Job description

Job Overview

Following the latest Home Office legislation, MPFT is unable to offer visa sponsorship to Band 2 and Band 3 HCSW roles. If it is identified that you require sponsorship, your application may be withdrawn.

We are offering an exciting opportunity to join our Crisis Resolution and Home Treatment Service Team based at Haywood Lodge, St Georges Hospital in Stafford as a Community Mental Health Support Worker. The multidisciplinary team provides a 24/7 service to people aged 16 and above in the Southwest Staffordshire locality, delivering urgent responses, comprehensive mental health assessments and short‑term intensive home treatment.

Travel independently over a large geographical area to see service users in their homes; suitable transport access is required. The role requires shift patterns covering 24/7, including night shifts.

Interventions Will Be Focused On

• Assisting the person to identify and achieve agreed goals of recovery.
• Interventions related to meaningful occupation, accessing employment, assessing and promoting physical health, social inclusion, activities of daily living and mental health promotion.
• Supporting the service user to complete appropriate outcome‑measure tools and participate in reviews of the care and effectiveness of interventions provided.

Main Duties of the Job

• Deliver a high‑quality clinical service to patients and their families.
• Accompany Band 6 staff in the assessment of crisis situations.
• Assist with the provision of effective home treatment to prevent hospital admission, including effective physical health assessment and care.
• Work collaboratively with other Trust services to provide seamless care for service‑users on defined care pathways.
• Lone working will be part of this role.
• Work in partnership with agencies external to the Trust to support service‑users in accessing services in the independent and non‑statutory sector.

Benefits & Career Development

MPFT is an award‑winning NHS Trust leading the way in innovative practice to improve local communities. With around 9,000 staff, we provide physical and mental healthcare, support for people with learning disabilities, adult social care, and a range of regional and national services. We offer substantial career development for both clinical and non‑clinical roles, with ongoing training and support.

We are united in our uniqueness and committed to creating a welcoming workplace where everyone can be themselves, regardless of background or identity. We value our staff and aim to build a team that reflects the communities we serve.

Learn More

• Why Work for Mental Health Services at MPFT – YouTube
• Development and Progression Within Mental Health Services at MPFT – YouTube
• What is it like to be a Healthcare Support Worker within Mental Health Services at MPFT – YouTube

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

For further information regarding this role, please see attached job description and person specification.