Clinical Support Worker

NHS; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local healthcare provider in Leeds is seeking a Clinical Support Worker to assist in providing primary and urgent health care services. The successful candidate will support patients under the direction of a qualified team while promoting self-care and managing clinical records. Key skills required include effective communication, adaptability, and willingness to develop clinical competencies. This role is an excellent opportunity for those looking to start or advance their career in the health sector.

Qualifications

• Understanding of the role of the Clinical Support Worker.
• Ability to develop clinical skills relevant to the role.

Responsibilities

• Assist nurses with minor injuries and wound care.
• Support anxious patients and promote self-management.
• Maintain clinical supplies and patient records.
• Ensure effective communication and team collaboration.
• Participate in audits or research activities.

Skills

Self-awareness

Effective communication

Standard keyboard skills

Judgment in complex situations

Time management

Willingness to undergo training

Teamwork

Flexibility and adaptability

Fitness to perform job duties

Dexterity for clinical procedures

High concentration

Education

Willingness to work towards NVQ Level 3

Job description

Job Summary
Local Care Direct is a non‑profit Social Enterprise operating across 24 hours a day, 7 days a week, 365 days a year to provide primary and urgent health care services across West Yorkshire. We are looking for a Clinical Support Worker.

Salary: DOE

Location: St Georges Urgent Treatment Centre, St George’s Road, Middleton, Leeds LS10 4UZ

Shifts: To be discussed at interview

Responsibilities

• Work under the direct supervision of the minor injuries nurse practitioners and report to the Lead Nurse.
• Assist in wound care, wound closure, plaster of Paris casts, general dressing and bandaging of minor injuries, and 12‑lead ECG placement.
• Provide support for patients who are anxious or distressed and encourage self‑care and self‑management through health education.
• Refer appropriate patients to other health care team members and work within all relevant practice policies and procedures.
• Maintain order and regulation of clinical supplies and equipment, promoting infection control standards.
• Contribute to the creation and maintenance of confidential electronic patient records.
• Encourage health promotion, represent patient interests, and develop health promotion materials.
• Contribute to the development, monitoring, and evaluation of care delivered by the team.
• Promote effective communication and relationships within the team, participate in team meetings and clinical supervision.
• Use IT systems consistently for accurate data entry, Read codes, and raise recommendations for service improvement.
• Identify and support safeguarding of adults, children, and young people.
• Contribute to practice or team audit/research activity as required.

Experience & Person Specification

• Demonstrates an understanding of the role of the Clinical Support Worker.
• Willing to develop clinical skills and competencies relevant to the role.

Skills & Knowledge (Essential)

• Self‑awareness, including strengths, weaknesses, personal qualities and skills.
• Effective communication, including tact, persuasion, and handling barriers to understanding.
• Standard keyboard skills/computer literacy.
• Ability to make judgments in complex situations, e.g., wound‑care options.
• Time‑management and adaptability to last‑minute changes.
• Willingness to undergo education/training for practice and service needs.
• Commitment to professional and performance objectives (appraisal).
• Motivation, reliability, and commitment to team working and development of others.
• Flexibility, commitment, and adaptability.
• Valuing the opinions of others.
• Fitness to do the job, including the ability to handle manual‑handing policy.
• Dexterity and manipulation skills for handling simple medical equipment and undertaking clinical procedures.
• Light physical effort for short periods.
• Hepatitis B immunisation or willingness to undergo immunisation.
• High concentration for tasks such as wound closure.
• Ability to manage occasional exposure to distressing or aggressive situations.

Qualifications (Essential)

• Willingness to work towards the National Vocational Qualification Level 3 for Health Care Workers.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Disclosure must be submitted to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see the NHS Careers website.

Employer Details

Local Care Direct
St Georges Urgent Treatment Centre
St George’s Road, Middleton
Leeds LS10 4UZ
Website: https://www.localcaredirect.org/