User Experience jobs in United Kingdom

My leading and rapidly growing MSP client is seeking an experience Oracle Database Engineer to join their Data Ops technical team and provide Oracle Delivery and Support.

This is a customer facing role, mainly focusing on support, requiring hands-on, in-depth technical skills and excellent communication skills. You will be forward thinking, familiar with service architectures, customer focused and self-motivated with the requisite drive to improve database services and the overall user experience.

The role:

• To provide exceptional quality database delivery and support services
• Interacting at all levels with Customers and strategic key stakeholders
• Providing 3rd line database support and strategic consultancy
• Explaining technical concepts and the underlying principles to solutions during customer engagements
• Out-of-hours delivery and support - Via an on call rota for which there is an on call allowance
• Producing a high standard of documentation, handovers and mentoring of both customer and internal resources as required.

Candidates must have the following skills / experience:

• The ability to communicate effectively with both technical and non-technical stakeholders
• Demonstrable professional experience with Oracle specialism technologies, including evidenced delivery and production support experience
• Multiple version and edition capability with Oracle
• Strong analytical ability to support complex problem solving
• A passion to learn and develop skills with new and existing database technologies