Support Worker jobs in United Kingdom

We are currently recruiting for a temporary-to-permanent Support Worker to join a 9-bed service in Newark.

The role is full-time, covering 37.5 hours per week on a day rota.

This service supports individuals with complex needs, including one service user with an acquired brain injury (ABI) who requires specialist care. The successful candidate will initially be placed on a 13-week temporary contract, after which they will transfer to Eden on a permanent basis with no transfer fee, in line with our Service Level Agreement.

As part of the clinical care plan for the service user with an ABI, it has been professionally assessed that they require consistency and familiarity in communication, especially regarding language, accent, and cultural context, due to significant cognitive and psychological challenges. These factors are well-documented and form part of the behaviour support strategy developed to reduce distress and ensure safe, effective engagement.

In line with the Equality Act 2010, we are not applying discriminatory criteria. However, we are looking for staff who are able to work in a trauma-informed and person‑centred way, showing particular sensitivity to the service user's unique communication and behavioural needs.

We would therefore appreciate candidates who:

• Have clear spoken English, ideally with a familiar British accent.
• Understand the principles of supporting individuals with brain injuries.
• Are consistent, reliable, and able to build trust over time.
• Have experience with challenging behaviours or complex cognitive needs.

This request is based on clinical recommendations, not personal preference, and has been reviewed under safeguarding and risk management protocols.

• Must have completed all mandatory training, including Moving & Handling (theory and practical).
• Experience working with service users with acquired brain injuries is essential.
• Strong communication skills and a good standard of spoken and written English.
• Must drive or live locally - candidates solely reliant on train services will not be considered.
• Must have full-time availability - candidates with visa-related hour restrictions are not eligible.
• Must be fully flexible during the day, with shift start times from 8:00 AM to 8:30 PM, across Monday to Sunday.
• Alternate weekend working is required.
• Candidate profiles must include a full and up-to-date employment history, with clear experience in brain injury support.