Shop Assistance jobs in United Kingdom
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Job summary
A leading gaming technology company seeks a Field Service Technician in Greater London. The role involves installing and repairing gaming terminals, ensuring high-quality service and maintenance. Ideal candidates will have a passion for technology, strong customer service skills, and a full UK driving license. Benefits include performance bonuses, pension contributions, and medical insurance. Training and career development opportunities will be provided to ensure your success in this dynamic field.
Benefits
Qualifications
- Strong customer service and communication skills.
- Full UK driving license required.
- Willingness to learn and passion for technology.
Responsibilities
- Install, service, and repair betting and gaming terminals.
- Carry out preventive maintenance and respond to service calls.
- Maintain strong customer relationships.
Skills
Education
Tools
Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting‑edge technology, products, and content for the most iconic casinos and operators across the globe.
- Field Service Technician – Greater London
Salary: £27,250 + £1,300 shift allowance + benefits
Location: N, AL, MK, LU, HP, SG, EN, WD & IG
Hours: 40 per week, rolling 5 days out of 7
At Light & Wonder, it’s all about the games. Our Gaming team delivers cutting‑edge technology, products, and content to some of the most iconic casinos and operators worldwide.
We’re looking for several Field Service Technicians to join our team, covering the N, AL, MK, LU, HP, SG, EN, WD, and IG postcodes, as well as the wider Greater London area.
Experienced technicians with a background in IT, electronics, or engineering who want to apply their skills in a dynamic, customer‑facing role.
Seasoned delivery drivers or other field‑based professionals who are great with customers, comfortable travelling between sites, and want to take the next step into a technical career. (Full training provided).
If you enjoy fixing things, have a genuine interest in technology, and like the independence of working on the road, this could be the perfect fit.
- Install, service, and repair betting and gaming terminals.
- Ensure new shop installations are completed to the highest standards.
- Carry out preventive maintenance and respond to service calls.
- Coordinate and supervise the removal of equipment when required.
- Maintain strong customer relationships, providing clear operating instructions and updates.
- Log service visits, incidents, and customer feedback accurately.
- A passion for technology and the willingness to learn.
- Strong customer service and confident communication skills.
- Good time management and ability to meet targets.
- A full UK driving licence.
- Previous technical experience is an advantage but not essential – we’ll provide training and support.
- Discretionary Annual performance bonus
- Up to 8% employer pension contributions
- Private medical insurance (option to add dependents)
- Life Assurance
- Employee Assistance Programme (EAP)
- Paid leave for :
- Your birthday or another special occasion
- Volunteering / charitable projects
Access to voluntary benefits (dental, critical illness cover, discount portal, and more)
Company van, phone, tablet, tools, and training provided
Ongoing training, career development, and clear progression opportunities
- Field Service Technician, Field Engineer, IT Support, Maintenance Engineer, Electronics Engineer, Electrical Engineer, Installation Engineer, Technical Support, IT Trainer, Customer Engineer.
Or you may be looking to transition from a customer‑facing field role (such as delivery driving) into a long‑term technical career.
- A passion for technology and the desire and ability to learn new systems
- Strong customer service skills
- Clear and confident communication skills
- Good time keeping and the ability to work to targets
- A full UK driving license
- Applicants with little experience, but relevant qualifications may also be considered
- Previous experience working within a technical role would be preferable, ideally within the gaming / electronics field or IT sector
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.