Service Manager jobs in Gran Bretaña

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Are you a self-motivated and enthusiastic individual with supervisory experience? Join our operational Facilities Management team at Pontefract Hospital and contribute to delivering excellent cleanliness standards, housekeeping, and domestic services.

• Previous supervisory experience.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively under pressure and meet deadlines.

37.5 hours per week – NIGHT SHIFT – Mon to Fri 20.00pm – 04.00am.

• To work as a part of the operational Facilities Team at Pontefract Hospital. The Supervisor will be required to exercise initiative and judgement to ensure the provision of an efficient, effective and a quality ‘front of house’ service that is supportive to the wards/departments and outer areas. The post holder will be courteous and caring to patients, visitors, all service users and ward based Domestic Services.
• Delivering the Service – On a daily basis Supervisors will be required to identify and respond to user needs and to solve problems/complaints as and when they arise. This will require an effective liaison with other staff groups, particularly nursing and actively seek constructive feedback on service provision. The Supervisor’s role covers a range of services within facilities.
• To train, monitor and supervise facilities staff in all the elements of their role.
• To supervise the handling of clinical waste generated by the retained estate.
• Supervisors are required to work with staff teams and to carry out domestic duties to cover the needs of the service.
• A Supervisor will be required to have the knowledge and technical ability to be able to undertake and teach staff the skills necessary to complete service delivery.
• Supports the Trust’s Health and Safety Policy ensuring staff are trained to ensure the safety of staff, visitors and patient within their area of work.
• Monitor areas of responsibility to ensure service standards are consistently delivered in line with the latest National Cleaning Standards taking remedial action as necessary.
• Monitoring of catering services at ward level to ensure compliance with the Trust’s food safety documentation and current food safety legislation as highlighted in the Trust’s food services policy and the ward catering procedures.
• Actively support the reduction in food wastage.
• To support the Team Leaders in ensuring equipment used to deliver the service is of the standard required and is maintained to physical and technical standards.
• To inform Team Leaders of the ordering requirements to maintain sufficient stock levels to deliver the service.
• Undertake initial investigation and reporting of untoward incidents and accidents using Datix.
• Completion and returning of Absence Monitoring forms.
• Will be required to take responsibility for ensuring that return to work interviews are completed in a timely manner and that the Team Leaders are informed when an employee reaches the next stage of the Trust Management of Sickness and Absence Policy.
• Checking and countersigning clock cards on a weekly basis in preparation for data entry to the payroll data base.
• Management of annual leave requests in a timely manner.

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients’ homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work.

We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.

If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

We understand that more applicants are using AI technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It’s important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Be part of a dynamic and supportive team.
• Contribute to improving the health and well‑being of our community.
• Access to the NHS pension plan.
• Generous holiday allowance of 27 days plus bank holidays, increasing with 5 and 10 years of service.
• Exceptional employee health and wellbeing services.
• Extensive benefits and support, including:
• Onsite nurseries and childcare salary sacrifice scheme.
• Cycle to work scheme.
• Home electronics scheme.
• Car lease salary sacrifice scheme.
• Working carers support and advice, carers network and carers passport.
• Flexible working options and family and carer‑friendly policies.
• Established staff networks, including LGBTQ+ and Race Equality.
• Career progression, training and support.

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