Customer‑Focused Retail Team Lead

Asda Stores Ltd.; Carlisle; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in Carlisle seeks a Team Leader to oversee daily operations and support staff in delivering excellent customer service. The ideal candidate will have prior retail experience, strong communication skills, and a positive attitude. Benefits include competitive salary, discounts, and wellbeing support. Flexibility for varying shifts is essential, as you will work closely with management to maintain high departmental standards.

Benefits

Colleague discount – 15% off shopping

Discounted rates on Asda services

Company pension

Wellbeing support

Excellent parental leave policies

Colleague recognition programme

Special offers and discounts

Qualifications

• Experience working in a retail or customer‑facing environment.
• Good communication skills and a can-do attitude.
• Flexibility to work a range of shifts, including weekends and evenings.

Responsibilities

• Lead the day-to-day running of the department.
• Support colleagues and ensure high standards.
• Manage stock and solve operational problems.

Skills

Customer-focused

Supportive

Organised

Positive attitude

Team player

Reliable

Job description

A leading retail company in Carlisle seeks a Team Leader to oversee daily operations and support staff in delivering excellent customer service. The ideal candidate will have prior retail experience, strong communication skills, and a positive attitude. Benefits include competitive salary, discounts, and wellbeing support. Flexibility for varying shifts is essential, as you will work closely with management to maintain high departmental standards.