Service Delivery jobs in United States

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GlideFast Consulting

nottingham, United Kingdom

Other

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Yes

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3

31.05.2025

15.07.2025

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As a Senior Technical Consultant with GlideFast Consulting, you will work to develop, design, and own technical solutions on the ServiceNow platform. You will provide administration, application development, maintenance, and technical support by using best-practice web programming techniques to configure robust solutions for clients, utilizing the ServiceNow platform.

Responsibilities:

• Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow
• Develop custom software solutions as required through scripting and software development
• Prepare technical documentation as specified in customer contracts and as internally required
• Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software
• Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI scripts
• Troubleshoot basic configuration/script issues
• Attend requirements review and validation sessions as required
• Deliver measurable results within the appropriate timeline resulting in positive customer feedback
• Perform code review of peers as needed
• Work independently and actively support other Technical Consultants as mentor and team lead
• Lead sessions in implementation practices

Required Skills/Experience:

• 3+ years as a Servicenow developer
• 1+year(s) in a consulting role, delivering software implementations preferable
• 3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products)
• Working proficiency in the following skills are encouraged:
• Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
• Practical knowledge or experience with Operating Systems (Linux, Windows)
• Thorough knowledge of networking concepts such as IP Addressing, Firewalls, ports
• Knowledge of relational databases (MySQL, MSSQL, Oracle)
• Experience in multiple application architectures and supporting technologies
• Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models
• Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required
• Thorough working knowledge in IT Operations Management or IT Service Management is critical

Certifications/Education:

• ServiceNow Certified System Administrator
• ServiceNow Certified Application Developer preferred

What we offer?

Referral Program

Quarterly bonus opportunities for billable employees

Employee Recognition and Rewards- bonus opportunities for employee contributions and achievements

Professional Development through training and advancement opportunities

Work from home

Annual GlideFest Conference

Wellness Programs

EEO Employer

Apex Systems, LLC d.b.a. GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact [emailprotected] .