Senior Client Accounts Lead – Landlord Finance (Hybrid)

LRG; Worthing; Hybrid; GBP 29,000; Full time

Job summary

A national property company is seeking a Senior Client Accounts Assistant for their Worthing office. The role involves enhancing customer relationships, managing complex accounting queries, and ensuring excellent service delivery to clients. Ideal candidates should have a strong passion for customer service, problem-solving skills, and experience with lettings systems. This is a full-time hybrid position offering opportunities for career growth within the company.

Benefits

Competitive base salary

Quarterly and yearly awards

Salary sacrifice pension scheme

Generous holiday allowance with an option to purchase additional days

Qualifications

• Passion for Customer Service with experience in Client Accounts.
• Ownership-driven approach to problem solving.
• Excellent telephone manner and written communication.

Responsibilities

• Deliver improvements to the Landlord Client Money journey.
• Promote excellent customer service in all client interactions.
• Support for complex accounting queries from colleagues.

Skills

Customer Service

Problem Solving

Telephone Manner

Written Vocabulary

Tools

Excel

PropCo

Reapit

Job description

A national property company is seeking a Senior Client Accounts Assistant for their Worthing office. The role involves enhancing customer relationships, managing complex accounting queries, and ensuring excellent service delivery to clients. Ideal candidates should have a strong passion for customer service, problem-solving skills, and experience with lettings systems. This is a full-time hybrid position offering opportunities for career growth within the company.