Account Manager

Faith Recruitment; Walton-on-Thames; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A growing organization in Walton-on-Thames is seeking an experienced Account Manager to support and advise clients during their journey. This role involves identifying improvement opportunities, managing client interactions, and ensuring exceptional service delivery. Ideal candidates should have proven account management experience and strong communication skills, with the opportunity to work in a hybrid setting. Join this supportive team to make a significant impact while advancing your career.

Benefits

Hybrid working arrangement

Car allowance

Free on-site parking

Qualifications

• Proven experience in account management with a client-focused approach.
• Strong communication skills, both written and verbal.
• A proactive mindset with the ability to think creatively.

Responsibilities

• Provide daily support to clients, acting as their main point of contact.
• Identify and recommend improvements to enhance the client experience.
• Manage and resolve escalated issues within the team.

Skills

Account management

Strong communication skills

Proficiency in Microsoft Office, particularly Excel

Proactive mindset

Personable and approachable demeanor

Job description

Benefits

• Hybrid working arrangement for improved work-life balance
• Car allowance
• Free on-site parking

Role overview

Our client, a growing and well-established organization, is seeking an experienced Account Manager to join their dynamic team in Walton. This role focuses on supporting and advising clients throughout their journey with the company, identifying improvement opportunities, and ensuring exceptional service delivery.

Key responsibilities

• Provide daily support to clients, acting as their main point of contact
• Identify and recommend improvements to enhance the client experience
• Seek opportunities to reduce client costs while maintaining service quality
• Manage and resolve escalated issues within the team
• Conduct site visits and oversee set‑ups as required
• Review and cross‑check client invoices for accuracy
• Analyse client reports and provide actionable insights

Experience required for this role

• Proven experience in account management with a client‑focused approach
• Strong communication skills, both written and verbal, with the ability to manage challenging situations
• Proficiency in Microsoft Office, particularly Excel
• A proactive mindset with the ability to think creatively and identify solutions
• A personable and approachable demeanour, focused on making a positive impact

Why join our client's team?

• Become part of a supportive and collaborative team that values your contributions
• Enjoy the flexibility of hybrid working
• Work in a convenient location with free parking available
• Be empowered to make a difference for clients while growing in your career

Apply now to join this exciting opportunity and become a vital part of a growing organisation