Service Client jobs in United Kingdom

About the department

When you become part of our team, you'll discover a culture celebrating individuality, fresh thinking, flexibility and collaboration, whilst not only embracing change but impacting it. We're simply not a one-size-fits-all firm and work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of RSM and our clients. As Ali Sapsford (our Head of Tax) states, "personality and fun are as big a part of our culture as is our passion for delivering a premium service to our clients... That sense of team is what attracts clients and staff alike to RSM, and it's one of the things I love about RSM!"

Our National Corporate Tax Service Line works with clients across a broad range of business types and sectors, from owner-managed businesses and middle market organisations to large multinational groups. We manage their tax affairs on the compliance side whilst also acting as expert advisors when planning matters arise. The latter includes, but is not exclusive to, due diligence, transactions and restructuring, as well as innovation reliefs.

Corporate Tax Manager:

"The best thing about RSM is the culture and the people. I have felt so well supported since joining. In a short space of time I have progressed within the firm and have been regularly recognised for my contributions. Everyone is seen as an individual, not a number. You can choose your own pathway with RSM, and the senior people in the firm are genuinely invested in making it an excellent place to spend your career".

About the role

We are looking to enhance our team further with the addition of a Tax Manager who is looking for an environment where they will have the opportunity to accelerate their knowledge, skills and development in a creative, entrepreneurial and supportive team, working with lots of fantastic clients along the way.

The purpose of the position is to manage a varied portfolio of corporate clients with complex tax affairs, ensuring both excellent client service and identification of further work opportunities. The role will involve working on a variety of advisory projects and technical assignments. In addition, the Corporate Tax Manager will play an active role in business development opportunities, proposals and networking events, making a significant contribution towards the overall future development and success of the office and firm.

This is a fantastic opportunity to join a growing team at an exciting part of the journey, working on a hybrid basis and reaping the rewards of being at home and in the office on a weekly basis. The variety of projects will challenge you every day, helping you expand your capabilities and grow professionally. You'll have plenty of opportunity to broaden your horizons and discover a culture that nurtures individuality and celebrates fresh thinking!

Responsibilities:

• Managing relationships and acting as the main point of contact for clients.
• Liaising with the client throughout the year, practising the principles of excellent client service at all times.
• Ensuring the clients' tax affairs comply with statutory requirements and managing compliance work efficiently.
• Identifying and advising on tax planning opportunities and undertaking specialist technical assignments as required.
• Managing assignments in accordance with the firm's standard procedures and confirming arrangements with the client, including likely costs, billing arrangements and ensuring the work meets targeted recovery.
• Researching and supporting the preparation of proposals for new work and taking part in formal presentations to prospective clients.
• Being actively involved in business development activities and client seminars, with effective follow up.
• Ensuring appropriate liaison takes place with all other departments and all potential client needs are identified and serviced accordingly.
• Developing a detailed knowledge of the firm's specialist services and undertaking special work in response to client needs where appropriate.
• Maintaining an advanced level of technical knowledge through appropriate reading and courses and fulfilling professional bodies' CPD requirements.
• Acting as a line manager for staff, including taking an active role in their development including "on the job" training where necessary and appraisals.
• Briefing junior staff on clients and pre-assignment instructions, as well as supervising and controlling the completion of work.
• Attending staff meetings and training as required.
• Maintaining an awareness and observation of Health and Safety issues within the Firm and report any concerns to the Health and Safety Representative.
• Carrying out any other duties as are within the scope, spirit and purpose of the job, the title of the role and its grading, as requested by the line manager, Head of Department or any Partner.

About the ideal candidate

You will have solid corporate tax experience and effective team leadership skills, with an interest in and/or aptitude for business development. Opportunities for progression are open for the right candidate with excellent support for training and development needs.

• ACA qualified (or equivalent).
• CTA qualified preferred, or proven tax advisory experience.
• Experience of a client or customer facing role.
• Proven experience in client handling and managing a busy portfolio.
• Proven experience of, and interest in, business development and converting relationships into fee paying work.
• Previous experience operating at Assistant Manager, Manager or a similar role is required.

Note: This job description reflects the present requirements of the role. As duties and responsibilities change, the job description will be reviewed and will be subject to amendment in consultation with the individual.

About the Service Line Head

James Morris, Corporate Tax Partner: "I joined RSM in 2014 as a Tax Director. From the guidance and training I received in my own career development to the huge opportunities to help others in their development, I could not ask for a more supportive place to work. The people work as a team and towards a common goal.
RSM is an exciting place to work too; the work is challenging and interesting, and the ability to shape the firm is there for everyone. I am proud to lead RSM's Corporate Tax Practice and to support the RSM team as it continues to grow. I've personally benefitted from the opportunities at RSM and look forward to supporting others as they also build their careers in our business."
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