Account Executive

HH Global; Baldock; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A leading creative production firm in the UK is seeking an Account Executive to deliver excellent client service and manage multiple projects in a fast-paced environment. Responsibilities include ensuring project timelines are met, maintaining client relationships, and producing detailed specifications. Ideal candidates will have experience in business administration, strong organizational skills, and proficiency in MS 365 tools, including Excel and Outlook. This role offers a blended work model, combining office and remote work.

Qualifications

• Experience within a client services team, directly engaging with clients.
• Ability to manage multiple projects simultaneously.
• Attention to detail and prioritization skills.

Responsibilities

• Support the Client Engagement team in delivering exceptional service.
• Produce detailed specifications for internal and external parties.
• Monitor projects to ensure they meet specifications and timelines.

Skills

Business Administration experience

Numerate with commercial understanding

Time management skills

MS 365 capability

Organizational skills

Tools

Excel

Word

Outlook

PowerPoint

Job description

Job Description

Posted Tuesday 13 January 2026 at 06:00

Who We Are

HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people.

With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas.

Purpose of the Job

Our Account Executives work closely with suppliers and internal contacts to deliver services to our clients professionally, to specification and on time.

You will be responsible for delivering excellent client service, reporting and project delivery as well as developing and maintaining strong relationships with key client stakeholders and suppliers – all in line with KPIs, SLAs, client brief / expectations. You’ll play a pivotal role in client account success by providing administration support to ensure the smooth running of our activities.

This is a fast-paced role dealing with a variety of marketing andpermanent point of sale projects as well as print in a retail environment. You willbe requiredto build and develop relationships with key stakeholders whilst primarily delivering excellent customer service. You will be a pivotal part of the team by providing administration support to ensure the smooth running of these client accounts.

The role operates on a blended basis between the local HH Global office, client site(s) and home as necessary.

Key Responsibilities

• Support the Client Engagement team in delivering exceptional service to the client(s), building and maintaining a full understanding of HH Global’s capabilities
• Produce detailed specifications for internal and external parties, ensuring essential requirements such as technical details and key dates are captured
• Brief suppliers on client requirements and then monitor projects to ensure they are delivered to specification, on time and in line with SLA, recording activity and progress using the designated company tools
• Ensure invoicing procedures are followed / on time, raising purchase orders, monitoring deliveries and creating, checking + distributing various internal and client reports

Knowledge, Skills + Experience

• Business Administration experience within a client services team, directly engaging with clients
• Numerate with a strong commercial understandingand able to manage multiple projects simultaneously
• A keen eye for detail plus developed time management and prioritization skills
• MS 365 capability especially Outlook, Excel, PowerPoint + Word
• Must be able to commute to the Baldock office on a daily basis
• Must have experience in office software, including Excel, Word and Outlook and be able to pick up new software training as needed
• Highly organised, with proven ability to manage and prioritize multiple tasks simultaneously

We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law.

We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to [e-mail]

Please note that we carry out a variety of pre-employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and / or CIFAS checks.