Service Client jobs in United Kingdom

Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world’s major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas.

As a Ring Dealer on the LME, our specialist metals team provides 24-hour global market access across base, ferrous, and precious metals including exchange-traded derivatives, off-exchange precious metal products, non-USD precious metal pricing, and market making services. Our long history in the sector means we can provide unrivalled historical data as well as a wide range of daily, weekly and end-of-day reports, with the speed that clients value.

This role covers the LME and other exchanges (CME, ICE, SGX), LBMA function within the METALS department.

For more information visit www.marex.com.

We are looking for an ambitious, and proactive individual, responsible for a portfolio of Base / Precious metals and broad commodities products. This is a junior level position with the opportunity to work autonomously, and also as part of a team and directly engage with clients. We’re looking for the commercial ability to maintain good relationship with clients and in time the ability find new ones to bring flow.

• Dealing in commodity products, in particular Base, precious and ferrous metals products
• Directly corresponding with clients. Clients include banks, hedge funds, market makers, fund managers, institutionals, trading houses and other trading boutiques
• Responsible for assisting with the onboarding of any new client relationships and maintaining of existing client relationships, assisting with support processes as required by colleagues, and engaging and updating clients.
• Working efficiently and supporting with making efficiencies e.g. assisting in the preparation of any new required frameworks.
• Collaboration with central operations functions which support the trading role including but not limited to Operations and Technology.
• Strategising to increase P&L, requiring analysis of markets and products.
• Ensuring compliance with the company’s regulatory requirements under the FCA, NFA and any other relevant governing body.
• Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.
• Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values.
• At all times complying with the FCA’s and international regulators Code of Conduct
• Carrying out regulatory activities under the Marex Financial and MSIL trading books
• Liaising with clients both locally as well as Asia and other regions
• To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility
• To report any breaches of policy to Compliance and/ or your supervisor as required
• To elevate risk events immediately
• To provide input to risk management processes, as required

• Basic understanding in Commodities / Derivatives markets
• Experience in a client-facing role is desirable
• Comprehensive knowledge of the financial service markets and relevant regulatory requirements

• Attention to detail
• Excellent communication skills
• Fluent Mandarin/English
• A collaborative team player, that is approachable, self-efficient and influences a positive work environment
• Resilient in a challenging, fast-paced environment
• Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness

You must:

• Act with integrity
• Act with due skill, care and diligence
• Be open and cooperative with the FCA, the PRA and other regulators
• Pay due regard to the interests of customers and treat them fairly
• Observe proper standard of market conduct
• Act to deliver good outcomes for retail customers

Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly.

Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do – our clients expect this and we demand it of ourselves.

We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do.

Our people are the basis of our competitive advantage. We look to “grow our own” and make Marex the place ambitious, hardworking, talented people choose to build their careers.

Our size and flexibility is an advantage. We are big enough to support our client’s various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction.

Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.

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