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Principal Benefits Officer E
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Principal Benefits Officer E
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Client: London Borough of Waltham Forest, United Kingdom
Location: London Borough of Waltham Forest, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 44bbd1ba3f08
Job Views: 10
Posted: 26.04.2025
Expiry Date: 10.06.2025
Principal Benefits Officer E
Benefits Officer E_1717163188 Posted: 31/05/2024
Location: East London
Salary: £23 per hour
Department: Revenues & Benefits
Job Type: Immediate start desired
- Develop and deliver specialist support and advice to benefit processing or housing benefit overpayment teams, ensuring compliance with relevant legislation, regulations, and policies.
- Monitor and allocate incoming work, provide training and guidance on all software systems and forms, and recommend policy or procedural changes to improve customer experience.
- Accurately process Housing Benefit, Council Tax Support, Free School Meals, and all discretionary schemes, including those under Local Welfare provisions.
- Develop and implement strategies for Housing Benefit overpayment recovery.
The ideal candidate will have experience making decisions on complex Specified Accommodation cases in accordance with HB Regulations. They should be able to identify whether claims qualify as specified accommodation, scrutinize documents, handle revision requests, liaise with landlords, and coordinate with the Team Leader regarding findings. The candidate must also be capable of advising team members and managing the team in the absence of the Team Leader.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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