Deputy Payroll Manager FTC

Turning Point; Bolton; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading social enterprise in the UK is seeking an experienced Deputy Payroll Manager to join their HR Operations team for a 12-month maternity cover. This hybrid role requires one day in the Manchester office and offers the chance to lead a payroll team, manage payroll processes, and ensure compliance with pension schemes. Ideal candidates will have strong leadership skills and experience in payroll. This position is key to delivering excellent service and continuous improvement.

Qualifications

• Experience managing payroll processes and a team.
• Strong understanding of pension schemes, including NHS and LGPS.
• Ability to resolve complex payroll queries efficiently.

Responsibilities

• Lead and coach the payroll team for timely services.
• Support Payroll Manager in their absence for end-to-end payroll.
• Act as escalation point for payroll queries.
• Oversee pension processing and ensure compliance.

Skills

Leadership

Coaching

Payroll Processing

Customer Service

Job description

Job Description

Job Introduction

Turning Point is a leading social enterprise committed to making a difference in peoples lives.We are looking for an experienced Deputy Payroll Manager to join our HR Operations team and ensure the accurate and timely payment of salaries during this maternity cover period.

This is a fixed-term maternity cover contract for 12 months.

This is a hybrid role with one day a week in our Manchester office and the rest working from home.

About the Role

As Deputy Payroll Manager, you will lead and coach the Payroll and Pension Officers to deliver an outstanding service to colleagues across Turning Point.Youll assist the Payroll Manager in managing end-to-end payroll processes and act as the senior escalation point for complex queries.This role is key to maintaining compliance, improving processes, and driving a culture of continuous improvement and excellent customer service.

Key Responsibilities

• Manage and coach the payroll team to deliver accurate and timely payroll services
• Support the Payroll Manager and process end-to-end payroll in their absence
• Act as senior escalation point for payroll queries, ensuring swift resolution and minimal impact on colleagues
• Oversee pension processing, including NHS and LGPS schemes

Develop and monitor SLAs for payroll, reporting monthly and driving improvements