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Network Engineer à Grande-Bretagne

Entry-Level IT Support Engineer – 1st Line, Flexible Hours

JobStart Scheme

Londonderry
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GBP 18 000 - 24 000
Il y a 13 jours
Je veux recevoir les dernières offres d’emploi de Network Engineer

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Lead Application Engineer

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Entry-Level IT Support Engineer – 1st Line, Flexible Hours
JobStart Scheme
Londonderry
Sur place
GBP 18 000 - 24 000
Temps partiel
Il y a 14 jours

Résumé du poste

A technology company in Northern Ireland seeks a Junior IT Support Engineer to join its IT team. This role offers the opportunity to gain hands-on experience in a fast-paced environment. As the first point of contact for technical issues, you'll assist users in resolving problems, maintain systems, and support onboarding. Ideal candidates will have an interest in IT, strong communication skills, and a willingness to learn. The position allows for flexible working hours, making it an excellent opportunity for someone starting their career in IT.

Qualifications

  • GCSEs or equivalent; IT-related qualifications are a plus.
  • Must have a current UK driving licence.
  • Having access to your own transportation would be advantageous.

Responsabilités

  • Provide 1st line technical support via phone, email, and ticketing system.
  • Log, track, and elevate incidents and service requests.
  • Troubleshoot basic hardware, software, and network issues.
  • Assist with setting up user accounts, devices, and applications.
  • Maintain accurate documentation of support activities.

Connaissances

Interest in IT and technology
Strong communication skills
Problem-solving skills
Ability to follow instructions
Basic understanding of computers
Willingness to learn

Formation

GCSEs or equivalent
IT-related qualifications (a plus)

Outils

Familiarity with Windows 10/11
Microsoft Office
Basic troubleshooting experience
Description du poste
A technology company in Northern Ireland seeks a Junior IT Support Engineer to join its IT team. This role offers the opportunity to gain hands-on experience in a fast-paced environment. As the first point of contact for technical issues, you'll assist users in resolving problems, maintain systems, and support onboarding. Ideal candidates will have an interest in IT, strong communication skills, and a willingness to learn. The position allows for flexible working hours, making it an excellent opportunity for someone starting their career in IT.
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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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