Network Engineer à Grande-Bretagne

Résumé du poste

A technology company in Northern Ireland seeks a Junior IT Support Engineer to join its IT team. This role offers the opportunity to gain hands-on experience in a fast-paced environment. As the first point of contact for technical issues, you'll assist users in resolving problems, maintain systems, and support onboarding. Ideal candidates will have an interest in IT, strong communication skills, and a willingness to learn. The position allows for flexible working hours, making it an excellent opportunity for someone starting their career in IT.

Qualifications

• GCSEs or equivalent; IT-related qualifications are a plus.
• Must have a current UK driving licence.
• Having access to your own transportation would be advantageous.

Responsabilités

• Provide 1st line technical support via phone, email, and ticketing system.
• Log, track, and elevate incidents and service requests.
• Troubleshoot basic hardware, software, and network issues.
• Assist with setting up user accounts, devices, and applications.
• Maintain accurate documentation of support activities.